Summary
Overview
Work History
Education
Skills
Languages
Available Time
Timeline
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Cheuk Lam Woo

Summary

Dynamic and adaptable professional with extensive experience in customer service at Chatime Bubble Tea. Proven ability to enhance guest experiences through effective problem-solving and a friendly demeanor. Fluent in Cantonese, Mandarin, and English, skilled in POS systems, and committed to delivering exceptional service while thriving in fast-paced environments.

Overview

2
2
years of professional experience

Work History

All-Rounder

Chatime Bubble Tea
07.2024 - Current


  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Carnival Game Attendant

AIA Carnival
12.2024 - 02.2025


  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.

Waitress

Hong Kong Street Food
02.2024 - 05.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Sales Assistant - Cosmestics

Simple Feel ( Hong Kong )
11.2023 - 02.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelor of Science - Environmental Science

University of New South Wales
Sydney, NSW
12-2026

Skills

  • Fluent in Cantonese, Mandarin, and English
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Quick Learner
  • Proficient in POS systems
  • Responsive to customer inquiries

Languages

English
Professional Working
Chinese
Professional Working
cantonese
Native or Bilingual

Available Time

Available on Tuesday, Wednesday, Friday, Saturday, and Sunday.
Open to working 3–4 days per week

Timeline

Carnival Game Attendant

AIA Carnival
12.2024 - 02.2025

All-Rounder

Chatime Bubble Tea
07.2024 - Current

Waitress

Hong Kong Street Food
02.2024 - 05.2024

Sales Assistant - Cosmestics

Simple Feel ( Hong Kong )
11.2023 - 02.2024

Bachelor of Science - Environmental Science

University of New South Wales

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Cheuk Lam Woo