Cheuk Wai Jolyne Chan

• Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
• Answered customers' questions, recommended items, and recorded order information.
• Maintained clean and organized dining areas for optimal guest experience.

• Operated cash register for cash, check, and credit card transactions accurately.
• Assisted customers with returns and refunds and resolved transaction issues.
• Contributed to store success by maintaining high standards of cleanliness throughout thefacility.

• Inspected TV programs' quality and reported to managers to develop solutions.
• Searched videos, updated spreadsheets, and produced timely reports.
• Sorted and organized files, spreadsheets, and reports.

(This internship was a requirement of the course.)

• Collected customers' delivery orders products and pack them from unfixed Wellcome supermarkets.
• Coordinated with delivery drivers to prioritise and ensure drivers had taken the orders.
• Supported Wellcome cashiers during busy periods, ensuring smooth operations throughout the store.

• Developed and implemented engaging art lessons for students in grades kindergarten through 12th.
• Enhanced student creativity by incorporating various art mediums and techniques into lessons.
• Followed the lesson plans and provided a well-organized classroom structure to help students succeed in the program.

• Informed and reminded the flat owners of the policies of what to do before and after move-in
• Informed and ensured the flat owner in signing for the electric, water & residents’ club bill
• Collaborated with the back-end service for the flat internal renovation

• Designed Illustrations in social media for Corporate Communications promotions
• Designed props for promotion events and decorate the company's environment
• Collected company news reports every day and arranged meeting schedules with colleagues.

• Marketed meals to customers and advised customers about meal selections and particular offerings
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Maintained a clean and organised dining area, contributing to a pleasant guest atmosphere.

• Answered customers' questions about their flat's maintenance schedule
• Coordinated services with maintenance providers to assist residents
• Managed and recorded all customer calls' for colleagues to call back the customers about their flat maintenance situation.