Cheuk Yin Tang
Eastwood,NSW
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Franchisee of Subway Eastern Creek
Chicaroo Group Pty Ltd
Eastern Creek, NSW
01.2017 - Current
- Increased franchise revenue by implementing effective marketing strategies and promoting customer loyalty programs.
- Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business.
- Enhanced employee satisfaction with comprehensive training programs and regular performance evaluations.
- Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Developed and executed local advertising campaigns to attract new customers and increase brand visibility within the community.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Implemented cost-saving measures through careful budgeting, expense tracking, and resource allocation.
Franchisee of Subway Strathfield South
Chicaroo Group Pty Ltd
South Strathfield
01.2010 - Current
- Increased franchise revenue by implementing effective marketing strategies and promoting customer loyalty programs.
- Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business.
- Enhanced employee satisfaction with comprehensive training programs and regular performance evaluations.
- Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Developed and executed local advertising campaigns to attract new customers and increase brand visibility within the community.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Implemented cost-saving measures through careful budgeting, expense tracking, and resource allocation.
Franchisee of Subway Glendenning
Chicaroo Group Pty Ltd
Glendenning
03.2014 - 09.2016
- Increased franchise revenue by implementing effective marketing strategies and promoting customer loyalty programs.
- Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business.
- Enhanced employee satisfaction with comprehensive training programs and regular performance evaluations.
- Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Developed and executed local advertising campaigns to attract new customers and increase brand visibility within the community.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Implemented cost-saving measures through careful budgeting, expense tracking, and resource allocation.
Education
Master of Applied Finance - Applied Finance
University of Western Sydney
Parramatta, NSW11.2009
Bachelor of Commerce Marketing - Marketing
Macquarie University
Sydney, NSW05.2008
Skills
- Business Networking
- Operations Management
- Problem Solving
- Team Leadership
- Goal Setting
- Brand Compliance
- Process Improvement
- Quality Assurance
- Sales Expertise
- Strategic Planning
- Risk Assessment
- Inventory Control
- Financial Management
- Marketing Strategy
Languages
English
Professional Working
Cantonese
Full Professional
Mandarin
Professional Working
Timeline
Franchisee of Subway Eastern Creek
Chicaroo Group Pty Ltd
01.2017 - Current
Franchisee of Subway Glendenning
Chicaroo Group Pty Ltd
03.2014 - 09.2016
Franchisee of Subway Strathfield South
Chicaroo Group Pty Ltd
01.2010 - Current
Master of Applied Finance - Applied Finance
University of Western Sydney
Bachelor of Commerce Marketing - Marketing
Macquarie University