Summary
Overview
Work History
Education
Skills
Section name
Additional Information
Timeline
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Cheyanne Marie Morley-Lepri

Burpengary,QLD

Summary

Highly Motivated Disability Support Worker dedicated to compassionate and individualized patient care, skilled at working with individuals living with chronic illness and pain, centrered on treating all people with the dignity and respect they deserve, by being a collaborative and compassionate team player with the initiative to solve difficult challenges thrown my way, an excellent addition to any company. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Disability Support Worker

Cheyanne Morley-Lepri
03.2021 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviour's, and incidents.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Conducted in-home visits to provide supportive services.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Cleaned house, ran errands, cleaned and managed laundry
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviour to keep healthcare supervisor well-informed.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Adhered to company requirements for patient interactions and care standards.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Transported patients via wheelchair to and from rehabilitation and activities.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.

Disability Support Worker

Evolving Support Services
06.2020 - 02.2021
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviour's, and incidents.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Adhered to company requirements for patient interactions and care standards.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviour's to keep healthcare supervisor well-informed.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Conducted in-home visits to provide supportive services.
  • Collaborated with healthcare providers to drive continuity of care.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Assessed risk factors of patients and made referrals for further services.
  • Preserved and prepared reports and treatment records.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
  • Completed psychosocial evaluations and needs assessments.
  • Assisted in finding support groups for patients and families dealing with chronic illnesses.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Assisted patient discharge planning and follow-up care.

Warehouse Picker

Modern Teaching Aids
07.2019 - 04.2020
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Kept tidy and organized warehouse to comply with cleanliness standards.
  • Inspected and verified orders before shipping them to customers for accurate deliveries.
  • Organized warehouse shelves and racks to maximize space utilization.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Stored materials and supplies for accessibility and easy retrieval.
  • Utilized warehouse management system to accurately track and update inventory records.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Checked inventory and selected products from specific locations based upon availability.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Received returns of damaged and incorrect orders to process replacements.
  • Monitored inventory levels to purchase adequate supply and consistent stock of products.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Safely and securely loaded items to prevent damage during transport.
  • Kept work areas neat, clean and free from debris.
  • Operated equipment such as pallet jacks and stock trolleys
  • Transported merchandise pallets to move in warehouse.
  • Reviewed order slips, picked products and staged merchandise to be shipped.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Stocked designated items on shelves, end caps and displays.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Pre-assembled containers to be easily selected by packing associates.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Recorded daily activities for inventory control.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.

Retail Worker

Crossroads Clothing
09.2017 - 09.2018
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Increased sales and customer satisfaction through personalized servicing.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Worked with loss prevention in monitoring shopper behaviour.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Wrapped, packaged and labelled click and collect department products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

High School Diploma -

Tullawong State High School
Caboolture, QLD
10.2019

Skills

  • Client Needs Assessment
  • Progress Documentation
  • Case Management
  • Personal Care
  • Incident Reports
  • Home Healthcare Services
  • Individual Support Plans
  • Risk Assessments
  • Relationship Building
  • Youth Services
  • Emotional Support
  • Lifestyle Support
  • Housekeeping Skills
  • Flexible Schedule
  • Medication Organization
  • Occupational Health and Safety
  • Computer Skills
  • Creative and Critical Thinking
  • Documentation Skills
  • Dressing assistance
  • Self-care promotion
  • Group facilitation
  • Toileting assistance
  • Therapeutic interventions
  • Hygiene assistance
  • Medication administration
  • Social skills development
  • Documentation and reporting
  • Client confidentiality
  • First aid and CPR
  • Behavior management
  • Multicultural sensitivity
  • Conflict resolution
  • Team collaboration
  • Feeding assistance
  • Adaptability and flexibility
  • Empathy and compassion
  • Time management
  • Educational support
  • Stress management
  • Physical assistance
  • Crisis Resolution
  • Shipment Preparation
  • Storage Organization
  • Order Picking and Processing
  • Product Identification
  • Merchandise Selection
  • Material Handling
  • Software/Technology Use
  • Attention to detail
  • Workplace cleanliness
  • Adaptable to change
  • Customer service
  • Pallet jack handling
  • Order Picking
  • Pallet Arrangement
  • Mentoring and Training
  • Staff Training
  • Exceptional Time Management Skills
  • Teamwork and Collaboration
  • Quick Learner
  • proactive Attitude
  • Negotiation
  • Autonomy
  • Critical Thinking
  • Active Listening
  • Problem-solving
  • Heavy lifting
  • Picking accuracy
  • Order Documentation

Section name

My Hobbies largely consist of Animals and their care requirements especially Reptiles such as Pythons, i have 2 'Halo' and 'Anubis' my other Hobbies include Art such as painting, drawing and clay making.

Additional Information

- Open License Driver with access to my own transport

- Attained my Blue Card

- Attained my Yellow Card



Timeline

Disability Support Worker

Cheyanne Morley-Lepri
03.2021 - Current

Disability Support Worker

Evolving Support Services
06.2020 - 02.2021

Warehouse Picker

Modern Teaching Aids
07.2019 - 04.2020

Retail Worker

Crossroads Clothing
09.2017 - 09.2018

High School Diploma -

Tullawong State High School

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Cheyanne Marie Morley-Lepri