Passion for the gym, working towards goals,
Fashion and makeup
Health, fitness, nutrition and mindset
Watching and playing footy (AFL)
Prioritises quality time with friends and family
Cheyenna Goddard
Summary
A diligent and committed person who is renowned for picking things up quickly, being respectful, and seeking clarity by asking questions. Highly motivated, goal-oriented, well-organised, and polite independent worker who strives to improve results and handle several priorities with a positive outlook. willingness to accept more responsibilities in order to achieve group or personal objectives. Motivated to acquire fresh knowledge and grasp increasingly complex ideas. My current objective/ goal is I am looking for a working environment that will see to challenge and help develop my skills. My previous experience will be an asset to any team alongside my willingness to learn, lead and work collectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Australian Indigenous Group
02.2024 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Customer Service Cashier
KFC
06.2020 - 01.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
Education
High School Diploma -
La Salle College
Middle Swan, WA09-2023
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
Certification
First Aid Cert
WACE Cert
Cert || in skills for work and vocational pathways
Fire Warden Cert
Professional Receptionist Cert
Interests
References
Available upon request
Timeline
Receptionist Administrator
Australian Indigenous Group
02.2024 - Current
Customer Service Cashier
KFC
06.2020 - 01.2024
High School Diploma -
La Salle College
Similar Profiles
EBONY BROWNEBONY BROWN
Operator Trainee at Australian Indigenous EnterprisesOperator Trainee at Australian Indigenous Enterprises
PANITSA CRELLINPANITSA CRELLIN
Peggy/Project Cleaner at Indigenous Civil Group (ICG) - Client Winslow InfrastructurePeggy/Project Cleaner at Indigenous Civil Group (ICG) - Client Winslow Infrastructure
Scott RyanScott Ryan
Excavator Operator at Indigenous Civil GroupExcavator Operator at Indigenous Civil Group