Cheyenne Aranda

while maintaining all responsibilities below

• Training of new staff
• Managing service periods under the supervision of another manager
• Assigned and delegated responsibility to FOH staff.
• Improved customer satisfaction by implementing innovative food and beverage training programs for staff members.
• Providing physical support for staff during service periods

• Greeted and seated guests to provide friendly and welcoming experience.
• Maintained clean and organized dining areas .
• Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
• Handled cash transactions accurately, ensuring accountability and proper financial reporting.
• Resolved customer complaints promptly and professionally
• Carried out complete opening, closing and shift change duties
• Assisting in conference's and Events
• Cross-training in multiple roles, including Room Service / Bar / Barista / Cashiering
• Provided guests with extensive menu knowledge
• Adhered to proper food handling procedures and safety guidelines
• Worked with POS systems