Cheyenne Young

• Coordinated daily hotel operations and guest services to create a welcoming and enjoyable environment
• Resolved guest inquiries and requests efficiently to enhance overall guest satisfaction
• Provided support to team during peak hours by ensuring availability of necessary resources and assistance.
• Monitored inventory levels and ordered supplies.
• Participated in team meetings to discuss operational challenges and improvements.
• Ensured compliance with safety regulations and company policies.

• Engaged with guests to deliver exceptional customer service and tailored drink recommendations, enhancing their overall experience.
• Greeted customers promptly, ensuring a welcoming atmosphere and addressing their needs effectively.
• Maintained cleanliness and organization of bar area, ensuring a safe environment for guests and staff.
• Operated cash register and processed payments accurately for all transactions.
• Assisted in training new bartenders on ALH Hotels' procedures and best practices.

• Engaged with guests to deliver personalized service and tailored drink recommendations.
• Greeted customers and provided excellent customer service.
• Trained new bartenders on procedures and best practices to enhance team performance.
• Maintained cleanliness and organization of bar area to ensure a safe and welcoming environment.
• Operated cash register and processed payments accurately for all transactions.

• Maintained cleanliness of kitchen equipment and work areas daily.
• Operated dishwashing machines to ensure proper sanitation of dishes.
• Collaborated with team during peak service hours to streamline workflow.

Transitioned from kitchen to bar role in 2021.

• Maintained cleanliness and organization for a safe bar area during shifts.
• Interacted with guests to deliver exceptional customer service and tailored recommendations.
• Operated cash register and processed payments accurately for all transactions.
• Facilitated training for new bartenders on company procedures and best practices.