Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Cheyenne James

Maitland

Summary

Service Coordinator with a passion for supporting the well being of clients. Successfully managed a diverse caseload, enhancing client care through individualised care plans and risk assessments. Ability to monitor service quality and provide constructive feedback, ensuring optimal support for clients and staff alike.

Overview

4
4
years of professional experience

Work History

Service Coordinator

Amazing Procare
05.2024 - Current
  • Organised and coordinated the services provided to ensure smooth delivery.
  • Managed a large caseload of diverse clients.
  • Monitored staff performance and provided feedback on areas of improvement needed.
  • Coordinated the onboarding of new or returning clients.
  • Managed client and staff needs for shift changes and service needs.
  • Provided on call support.

Disability Support Worker

Our Voice Our Choice
03.2022 - 06.2024
  • Supported individuals with disabilities in daily living activities to promote independence and well-being.
  • Assisted clients in developing skills for community engagement and social interactions.
  • Monitored client progress and communicated updates to families and team members regularly.
  • Implemented behavior management strategies to ensure safe and positive environments for clients.
  • Organised and attended regular allied health appointments.

Community Service Worker

Healthcare Australia
12.2023 - 06.2024
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
  • Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
  • Provided key emotional support to special needs youth.
  • Coordinated transportation for clients to medical appointments and community activities, ensuring accessibility.

Disability Support Worker

Nextt Dollenia
09.2021 - 04.2022
  • Assisted clients with daily living activities, fostering independence and enhancing quality of life.
  • Collaborated with multidisciplinary teams to address complex cases, driving improved outcomes for clients.
  • Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
  • Provided a client centred support approach to allow for holistic care.

Education

Statement Of Attainment - Palliative Car Approach Skill Set

Essential Skills Training And Recruitment
07.2022

Diploma - Community Services

Essential Skills Training And Recruitment
07.2024

Certificate IV - Disability

Essential Skills Training And Recruitment
Warabrook, NSW
02.2023

Certificate III - Individual Support

Essential Skills Training And Recruitment
Warabrook, NSW
09.2022

Statement Of Attaintment - First Aid In Disability

Essential Skills Training And Recruitment
11.2022

Certificate of Accreditation - First Aid In Mental Health

Essential Skills Training And Recruitment
09.2022

Skills

  • Case management of 30 caseload
  • Meeting deadlines
  • Person Centred support
  • Team collaboration and working independently
  • Individualized care plans and risk assessments
  • Support worker team management
  • Service monitoring and evaluation

Accomplishments

Most outstanding female employee of 2023 - Our Voice Our Choice

Additional Information

  • NDIS Clearance check
  • Working With Children Check
  • Police Check
  • Unrestricted license
  • First Aid & CPR - Expired, will recomplete.

Timeline

Service Coordinator

Amazing Procare
05.2024 - Current

Community Service Worker

Healthcare Australia
12.2023 - 06.2024

Disability Support Worker

Our Voice Our Choice
03.2022 - 06.2024

Disability Support Worker

Nextt Dollenia
09.2021 - 04.2022

Statement Of Attainment - Palliative Car Approach Skill Set

Essential Skills Training And Recruitment

Diploma - Community Services

Essential Skills Training And Recruitment

Certificate IV - Disability

Essential Skills Training And Recruitment

Certificate III - Individual Support

Essential Skills Training And Recruitment

Statement Of Attaintment - First Aid In Disability

Essential Skills Training And Recruitment

Certificate of Accreditation - First Aid In Mental Health

Essential Skills Training And Recruitment

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Cheyenne James