Cheyenne Kemsley
Norlane,VIC
Summary
Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback. Skill for building client rapport through tact and compassionate communication. Committed to addressing client needs and building foundation of habits to increase comfort and independence.
A motivated Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity.
Overview
10
10
years of professional experience
Work History
Graduate Registered Nurse
Barwon Health
2024.02 - Current
- Improved patient outcomes by providing compassionate and comprehensive care to patients in various clinical settings.
- Enhanced patient satisfaction by effectively communicating with patients, families, and healthcare team members.
- Reduced hospital readmissions by providing thorough discharge education and follow-up care coordination.
- Contributed to a positive work environment by collaborating with interdisciplinary teams to provide optimal patient care.
- Increased efficiency through accurate documentation of patient assessments, interventions, and outcomes using electronic health records.
- Supported the implementation of evidence-based practice initiatives, resulting in improved quality of care for patients.
- Demonstrated commitment to professional growth by attending continuing education courses regularly staying up-to-date on best practices in nursing.
- Managed patients recovering from medical or surgical procedures.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Registered Nurse
Baptcare
2023.11 - Current
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Audited charts and reviewed clinical documents to verify accuracy.
- Evaluated patient histories, complaints, and current symptoms.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Recorded details regarding therapies to keep patient charts updated.
Enrolled Nurse
Baptcare
2021.12 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Administered medications via oral, Subcutaneous and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
- Administered massages, alcohol rubs and lotion to maintain patient skincare regimes and enhance circulation.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
Personal Care Assistant
Baptcare Coasthaven
2018.11 - Current
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Used Icare to maintain records of services performed and apparent condition of patients.
- Documented vitals, behaviors and medications in client medical records.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Monitored clients' overall health and well-being and noted any significant changes.
- Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Administered medication to clients.
- Safe manual handling techniques with a range of manual handling aids.
- Assisted with meal assistance where required.
Personal Care Assistant
Whitehaven Retirement
2017.10 - 2019.11
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Used Icare to maintain records of services performed and apparent condition of patients.
- Documented vitals, behaviors and medications in client medical records.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Monitored clients' overall health and well-being and noted any significant changes.
- Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Administered medication to clients, including schedule 4 and 8 drugs.
- Safe manual handling techniques using a range of manual handling aids.
- Assisted with meal assistance, where required.
- Assisted with Dr reviews.
Voluntary Worker
Geelong Animal Welfare Society
2017.07 - 2018.08
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
- Provided humane care of domestic and wild animals, including dogs, cats, rabbits and ferrets.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Followed all pet care instructions, including dietary needs and medication regimens.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
- Monitored urine and fecal output, completed weight checks and observed appetite during feeding.
Sales Assistant
Penny Miller
2016.12 - 2017.12
- Refunded payments for returned items.
- Provided pricing information to customers regarding specific products.
- Processed orders to team manager so items could be delivered for clients.
- Handling of money.
Crew Member
McDonald's
2014.03 - 2016.09
- Provided excellent customer service by greeting customers and ensuring orders were fulfilled to meet expectations.
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Supported great dining and meal experiences for guests.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas as needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Collaborated with team members to complete orders.
- Maintained fast speed of service, especially during rush times.
- Worked well with teammates and accepted coaching from management team.
- Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
Diploma of Nursing - Nursing
Federation University Australia
Ballarat, VIC12.2021
No Degree - First Aid
Federation University Australia
Ballarat, VIC02.2020
Certificate III - Companion Animal Services
The Gordon
Geelong, VIC11.2018
Certificate IV - Ageing Support
The Gordon
Geelong, VIC07.2017
Certificate III - Individual Support (Ageing, Disability)
The Gordon
Geelong, VIC07.2017
Certificate II - Retail Services
McDonald's Australia Limited
Thornleigh, NSW12.2015
Certificate II - Retail Make-Up And Skin Care
Centre of Excellence
Geelong11.2014
Skills
- Progress documentation
- Infection Control and Aseptic Procedures
- Patient Care
- Bathing
- Medication Administration
- Chronic disease management
- Direct Patient Care
- Patient Assessments
- Animal care
- Kennel care
- Teamwork
- Compassion
- Organization and Time management
- Food Preparation and Safety
- Customer engagement
- Cash Handling
- Cash Register Operation
- Basic Computer operation
Additional Information
References:
Simone Lowe
Level 3 PCA
Email: simonelowe1992@gmail.com
Mobile: 0423 736 536
Linda Lowe
Level 3 PCA
Email: lindaplowe@gmail.com
Mobile: 0419 895 206
Nawal Shaban
EEN
Email: nshaban2010@gmail.com
Mobile: 0449 104 101
Timeline
Graduate Registered Nurse
Barwon Health
2024.02 - Current
Registered Nurse
Baptcare
2023.11 - Current
Enrolled Nurse
Baptcare
2021.12 - Current
Personal Care Assistant
Baptcare Coasthaven
2018.11 - Current
Personal Care Assistant
Whitehaven Retirement
2017.10 - 2019.11
Voluntary Worker
Geelong Animal Welfare Society
2017.07 - 2018.08
Sales Assistant
Penny Miller
2016.12 - 2017.12
Crew Member
McDonald's
2014.03 - 2016.09
Diploma of Nursing - Nursing
Federation University Australia
No Degree - First Aid
Federation University Australia
Certificate III - Companion Animal Services
The Gordon
Certificate IV - Ageing Support
The Gordon
Certificate III - Individual Support (Ageing, Disability)
The Gordon
Certificate II - Retail Services
McDonald's Australia Limited
Certificate II - Retail Make-Up And Skin Care
Centre of Excellence
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