Cheyenne Proctor
Port Macquarie,NSW
Summary
Dynamic and results-oriented professional with a proven track record at Subway, excelling in customer service and teamwork. Demonstrated ability to enhance service speed by effectively managing time and prioritizing tasks. Skilled in problem-solving and communication, adept at working under pressure to ensure customer satisfaction and team efficiency.
Overview
6
6
years of professional experience
Work History
Sandwich Artist
Subway
Port Macquarie, NSW
03.2022 - Current
- Greeted guests, promoted specials, and took orders.
- Operated cash register and handling money efficiently.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors.
- Supervisor on night shifts.
- Food preparation.
- Trained new employees on company policies and procedures.
Barista
Companion Bakery
Port Macquarie
09.2020 - 11.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly attitude.
- Cleaned counters, industrial machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines and blenders.
- Trained new employees, sharing knowledge and expertise of coffees and teas.
- Managed store open and closes by myself.
- Participated in helping make baked goods and fresh wraps.
Waitress
Margaret’s and Sons Pasta Place
Port Macquarie, NSW
05.2018 - 11.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Hastings Secondary Collage
Port Macquarie 11.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Communication skills
- Ability to work under pressure
Timeline
Sandwich Artist
Subway
03.2022 - Current
Barista
Companion Bakery
09.2020 - 11.2021
Waitress
Margaret’s and Sons Pasta Place
05.2018 - 11.2018
Hastings Secondary Collage