Cheyenne Ross
Townsville,QLD
Summary
Dynamic shift supervisor with expertise in staff management and issue resolution, honed at Baker and Barista. Successfully reduced waste by implementing strategic inventory practices. Skilled in employee training and fostering a positive work environment. Adept at creative problem solving and ensuring compliance with OSHA regulations, enhancing team efficiency and customer satisfaction.
I am looking to explore new career options in child care and the education system.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Baker and Barista
09.2022 - Current
- Supervised daily operations, ensuring adherence to quality standards and efficient workflow.
- Trained and mentored new staff on menu items, service protocols, and operational procedures.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Coordinated team schedules to ensure adequate coverage during peak hours and special events.
Shift Supervisor
Grill'd
05.2023 - 10.2023
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to the brand.
- Conducted performance evaluations, providing constructive feedback to improve team efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Kirwan State High School
Townsville, QLD11-2023
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Policy enforcement
- Staff scheduling
- Safety
- Positive attitude
- Creative problem solving
- Goal setting and tracking
- Flexible schedule
- Issue resolution
- Strategic thinking
- OSHA regulations compliance
Timeline
Shift Supervisor
Grill'd
05.2023 - 10.2023
Shift Supervisor
Baker and Barista
09.2022 - Current
High School Diploma -
Kirwan State High School