Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Ross

Townsville,QLD

Summary

Dynamic shift supervisor with expertise in staff management and issue resolution, honed at Baker and Barista. Successfully reduced waste by implementing strategic inventory practices. Skilled in employee training and fostering a positive work environment. Adept at creative problem solving and ensuring compliance with OSHA regulations, enhancing team efficiency and customer satisfaction.

I am looking to explore new career options in child care and the education system.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Baker and Barista
09.2022 - Current
  • Supervised daily operations, ensuring adherence to quality standards and efficient workflow.
  • Trained and mentored new staff on menu items, service protocols, and operational procedures.
  • Implemented inventory management practices, reducing waste and optimizing stock levels.
  • Coordinated team schedules to ensure adequate coverage during peak hours and special events.

Shift Supervisor

Grill'd
05.2023 - 10.2023
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to the brand.
  • Conducted performance evaluations, providing constructive feedback to improve team efficiency.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

High School Diploma -

Kirwan State High School
Townsville, QLD
11-2023

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Policy enforcement
  • Staff scheduling
  • Safety
  • Positive attitude
  • Creative problem solving
  • Goal setting and tracking
  • Flexible schedule
  • Issue resolution
  • Strategic thinking
  • OSHA regulations compliance

Timeline

Shift Supervisor

Grill'd
05.2023 - 10.2023

Shift Supervisor

Baker and Barista
09.2022 - Current

High School Diploma -

Kirwan State High School
Cheyenne Ross