Cheyenne Young

Point Cook,VIC

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A detail-oriented team player with the ability to handle multiple projects simultaneously with accuracy.

Overview

years of professional experience

Work History

Retail Sales Assistant

Storage King

01.2018 - 09.2023

Greeted customers and helped with product questions, selections, and purchases.
Used POS system to process sales.
Answered constant flow of customer calls with minimal wait times.
Updated account information to maintain customer records.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Investigated and resolved customer inquiries and complaints quickly.
Documented and detailed calls and complaints using database.
Responded to customer calls and emails to answer questions about products and services.

Education

MSL Training

Police Preparation

02.2023

Otahuhu College

Auckland, New Zealand

12.2007

Skills

Incoming Call Management
Appointment Scheduling

Customer Complaint Resolution
Product Knowledge

Timeline