Chhitij Amatya
Taree,NSW
Summary
Results-driven Retail Manager with expertise in sales and customer service excellence. Proven ability to manage teams, resolve customer complaints, and ensure compliance with health and safety standards.
Overview
2027
2027
years of professional experience
Work History
Retail Manager
Everest Hospitality Pty Ltd Trading Name: Liberty Plaza Petroleum
Port Macquarie, Australia
03.2026 - Current
- Oversee daily operations of the retail and fuel outlet to ensure efficient service.
- Monitor inventory levels, fuel supplies, and retail product availability.
- Manage pricing, merchandising, and in-store product displays.
- Prepare staff rosters and supervise team performance during shifts.
- Train staff on store procedures, POS systems, and customer service standards.
- Maintain sales reports, cash handling records, and daily financial reconciliations.
- Ensure compliance with workplace health and safety and operational policies.
Retail Manager
Woy Tiger PTY LTD Trading Name: TSG Taree & TSG Wingham
Taree
2025 - Current
- Managed daily retail operations across two tobacco and convenience stores.
- Controlled stock ordering, inventory levels, and supplier coordination.
- Implemented pricing strategies and promotional campaigns to drive sales.
- Maintained accurate stock control and financial transaction records.
- Supervised staff, prepared rosters, and ensured smooth store operations.
- Assisted customers with product advice and ensured excellent service standards.
- Ensured compliance with retail regulations and company policies.
Retail Supervisor
Woolworths
Strathfield, Australia
01.2023 - 01.2026
- Supervised team members to ensure efficient store operations.
- Prepared staff rosters and managed shift scheduling.
- Trained new team members and supported staff development.
- Maintained service standards and monitored team performance.
- Resolved customer complaints and handled product exchanges or refunds.
- Assisted customers with product information and purchases.
- Maintained stock levels and supported merchandising activities.
- Processed POS transactions and ensured accuracy in financial handling.
- Strathfield
Education
Diploma of Management -
Campbell Institute
Granville, Australia08-2025
Master of Professional Accounting and Business Administration -
Holmes Institute
Australia12-2017
Bachelor of Business Administration -
Informatics Academy
Kathmandu, Nepal09-2013
Skills
- Retail Store Operations
- Product Mix & Inventory Management
- Purchasing & Pricing Strategy
- Sales & Customer Service Excellence
- Marketing & Promotions
- Budgeting & Financial Management
- Staff Training & Development
- Staff Rostering & Supervision
- Customer Complaint Resolution
- Stock Level Monitoring
- POS Systems & Retail Reporting
- Workplace Health & Safety Compliance
- Multi-store Retail Coordination
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Professional
Timeline
Retail Manager
Everest Hospitality Pty Ltd Trading Name: Liberty Plaza Petroleum
03.2026 - Current
Retail Supervisor
Woolworths
01.2023 - 01.2026
Retail Manager
Woy Tiger PTY LTD Trading Name: TSG Taree & TSG Wingham
2025 - Current
Diploma of Management -
Campbell Institute
Master of Professional Accounting and Business Administration -
Holmes Institute
Bachelor of Business Administration -
Informatics Academy