CHHORNBOREYREACH TY

WOK'D GOURMET CHINESE

MELBOURNE/CARRUM DOWNS, VIC

06.2021 - 08.2023

Assisted customers with menu selection and provided recommendations.
Cleaned dining areas, restocked condiments, and disposed of trash.
Greeted customers warmly upon arrival and thanked them upon departure.
Maintained a clean work area throughout the shift.
Performed cashier duties such as taking orders, receiving payments, and providing change to customers.
Processed customer orders quickly and accurately using computerized point-of-sale systems.
Responded promptly to customer inquiries regarding menu items and special promotions.
Restocked utensils, dishes, glassware, silverware in an organized manner for easy access during service period.
Set up stations with required mise en place prior to each service period.
Took initiative to help co-workers complete tasks in a timely manner.
Verified that prepared food met all established restaurant standards prior to serving it to guests.
Washed dishes by hand or loaded them into dishwashers for cleaning.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Interacted pleasantly with guests to deliver quality customer service.
Worked within a team environment while maintaining positive attitude towards staff members.
Presented orders to guests within anticipated service times.