Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Reference
Timeline
Generic

Chi Xiao

Adelaide,SA

Summary

Experienced Support Worker with 2 years in promoting client development in day programs and group home settings. Skilled in facilitating physical and educational activities, monitoring client progress. Observant and patient team player passionate about helping others. Responsible and motivated social work student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Support Worker

Estia Health
04.2024 - 05.2024
  • Provided emotional and practical support to elderly people.
  • Assisted clients with personal care, such as showering and dressing.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Developed positive relationships with service users and maintained professional boundaries at all times.
  • Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
  • Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
  • Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.

Support Worker

Shanghai Kangshuo Health Care Center
02.2021 - 08.2023
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
  • Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.
  • Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.
  • Maintained and developed community relationships to support various client referrals.
  • Performed psychosocial assessments and documented casework.

Education

Master of Social Work -

Flinders University
12-2025

Certificate III In Individual Support(Ageing) -

Nepean Institute of Health and Management
05-2024

Certificate III In Individual Support(Disability) -

Nepean Institute of Health and Management
05-2024

Skills

  • Emotional Support
  • Behavioural support
  • Daily living support
  • Health and safety awareness
  • Relationship building
  • Critical thinking
  • Empathy and patience
  • Team building

Accomplishments

2024 Flinders University Horizon Award

Languages

English
Native or Bilingual

Certification

  • HLTAID011 Provide First Aid
  • HLTAID009 Provide Cardiopulmonary Resuscitation
  • HLTAID010 Provide Basic Emergency Life Support
  • National Employment Police Check
  • Australian Manual Drivers License
  • SA Drivers License
  • NDIS Worker Screening Check
  • Own or Access to A vehicle
  • Manual Handing Certificate
  • Working with Vulnerable People Check
  • SA Employee WWC Check
  • Aged Cared Sector Employment Screening
  • Hand hygiene for clinical healthcare workers
  • Basics pf infection prevention and control in aged are
  • Worker Orientation Module'Quality,Safety,and You'

Reference

Sadia Ayob (Enrolled Nurse) 0412998732

Pabashi Kapukofuwa (RN) 0406800541 kpabashi@gmail.com

Timeline

Support Worker

Estia Health
04.2024 - 05.2024

Support Worker

Shanghai Kangshuo Health Care Center
02.2021 - 08.2023

Certificate III In Individual Support(Ageing) -

Nepean Institute of Health and Management

Certificate III In Individual Support(Disability) -

Nepean Institute of Health and Management

Master of Social Work -

Flinders University

Similar Profiles

CREATE PROFILE
Chi Xiao