Chiara Buzzoni
Nollamara - Perth,WA
Summary
Proven professional with a rich background in customer service and retail management, notably at Sephora, where I excelled in customer relations and project planning. Skilled in attention to detail and active listening, I significantly enhanced customer satisfaction and streamlined store operations, demonstrating a strong ability to lead and innovate. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Employee
Confagricoltura
Ferrara, Italy
03.2018 - 10.2024
- I started my employment at this trade association as assistant secretary to the Director and I took care of sending emails and carrying out errands on his behalf. Weekly and monthly I took care of composition and editing, dealing with the press office, the magazine and the newsletter. Later I moved to the VAT office where I performed simple agricultural accounting tasks, closing of quarters, regular meeting of members and filing of documents.
Cashier and Waitress
Klink Ristorante
Comacchio (Lido Estensi), Italy
06.2024 - 08.2024
- My job was mostly as a cashier at the alcohol and drinks counter during the evening, when the place changed from a restaurant to a disco, while I waited for my time I performed waitress duties.
Sales Assistant
Sephora
Ferrara, Italy
07.2017 - 01.2018
- My job as a sales assistant consisted of assisting and advising customers on the product best suited to their needs, showing current promotions and how to make the most of them. I took care of the period of renewing the local layout, restocking missing products and collecting packages from the courier, at the end of the shift I carried out the usual tasks of cleaning and tidying up the shops. Some shifts (during the Christmas period) were mainly carried out at the cash register where I took care of the final part of the sale (cashing) and made sure that the customer was satisfied with the experience.
Shop Assistant
Zara
Ferrara, Italy
01.2017 - 04.2017
- My job as a sales assistant consisted of assisting customers when requested, folding and sorting the merchandise on display, restocking, picking up packages from the courier and unpacking the merchandise from the packaging. Some shifts were mainly in the dressing room area where I was responsible for checking and emptying the dressing rooms, folding and sorting the merchandise and bringing it back to the store. I participated in the opening of the store so I had the opportunity to assist and help with the total set-up.
Education
Fashion Design - Fashion Design
Fashion Design
Università Di Bologna (Rimini)07-2016
High School Diploma -
Istituto Professionale L.Einaudi
Ferrara07-2008
Skills
- Attention to detail
- Active listening
- Communication
- Customer relations
- Problem-solving
- Training & Development
- Project planning
Languages
Italian
Native/ Bilingual
English
Elementary
Timeline
Cashier and Waitress
Klink Ristorante
06.2024 - 08.2024
Employee
Confagricoltura
03.2018 - 10.2024
Sales Assistant
Sephora
07.2017 - 01.2018
Shop Assistant
Zara
01.2017 - 04.2017
Fashion Design - Fashion Design
Fashion Design
High School Diploma -
Istituto Professionale L.Einaudi
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