Chiara Fayn
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
11
11
years of professional experience
Work History
Commercial Sales and Leasing Agent
I.B Property
09.2022 - Current
- Database management of CRM through, phone calls, EDM updates, sms alerts and collated letterbox drops.
- Content creation and copy writing for all online advertising, EDM posts, internal marketing material and social media posts.
- Organising and putting together sales pitches with relevant research and material.
- Negotiated with clients to achieve the best possible sales outcome for all parties.
Leasing Manager
Rose And Jones
07.2021 - 07.2022
- Managed daily and weekly marketing and leasing plans.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected, completed, and processed lease applications.
- Established key relationships with potential leasers and renters.
Assistant Property Manager
Richardson And Wrench
06.2020 - 07.2021
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Coordinated appointments to show marketed properties.
Internship - Fundraising Events Assistant
Italian Opera Foundation
06.2013 - 06.2016
- Greeted and directed guests at functions and explained seating arrangements to keep tables organized.
- Organized facilities preparation, refreshments and entertainment for events.
- Developed and managed event budgets and monitored expenses with the Event Coordinator.
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
Internship - Production Admin Assistant
Playmaker Films
09.2012 - 10.2012
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Managed filing system, entered data and completed other clerical tasks.
- Prepared and edited documents and reports for quality and accuracy.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
Work Experience - Production Assistant
Souther Star Endemol
08.2012 - 08.2012
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Communicated with other crew members via walkie-talkies to coordinate production activities.
- Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage.
Education
Bachelor of Communications - Digital And Social Media
University Of Technology Sydney
Sydney, NSW10.2019
Bachelor of Arts - Italian Language And Culture
University of Technology Sydney
Sydney, NSW10.2019
Graduate Certificate - Graphic Design
Sydney Community College
Sydney, NSW05.2019
High School Diploma -
Kambala
Rose Bay, NSW12.2014
Skills
- Multitasking Abilities
- Written and oral Communication skills
- Analytical and Critical Thinking
- Organisational skills
- Microsoft office proficiency
- Basic knowledge of Adobe Creative Suite
- Task Prioritization
- Data Entry
- Budget Management
- Web Design
- Copywriting
- Database Management
Languages
Italian
Limited Working
Timeline
Commercial Sales and Leasing Agent
I.B Property
09.2022 - Current
Leasing Manager
Rose And Jones
07.2021 - 07.2022
Assistant Property Manager
Richardson And Wrench
06.2020 - 07.2021
Internship - Fundraising Events Assistant
Italian Opera Foundation
06.2013 - 06.2016
Internship - Production Admin Assistant
Playmaker Films
09.2012 - 10.2012
Work Experience - Production Assistant
Souther Star Endemol
08.2012 - 08.2012
Bachelor of Communications - Digital And Social Media
University Of Technology Sydney
Bachelor of Arts - Italian Language And Culture
University of Technology Sydney
Graduate Certificate - Graphic Design
Sydney Community College
High School Diploma -
Kambala
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