Chiara Ferrari
35 Elizabeth Street Melboure,Australia
Summary
Energetic and customer-focused hospitality professional with experience in restaurant service, retail food sales, and team supervision. Skilled in delivering high-quality customer experiences in fast-paced, high-volume environments, handling cash and POS systems, and maintaining high standards of cleanliness and efficiency. Adaptable, hardworking, and eager to contribute to Australia's hospitality and retail industry under a Working Holiday Visa (Subclass 417). Holder of RSA certification for alcohol service.
Overview
4
4
years of professional experience
Work History
Sales Assistant / Food Truck Supervisor
Itinerant Food Truck
, Italy
06.2022 - 05.2025
- Served customers promptly and professionally, ensuring a positive experience.
- Supervised team members and trained new staff on service and hygiene standards.
- Managed inventory and placed supplier orders.
- Handled customer complaints and resolved issues efficiently.
- Prepared and sold food in compliance with food safety regulations.
Waitress & Restaurant Manager
Lo Steba Restaurant
Modena, Italy
09.2021 - 06.2022
- Prepared the restaurant before service and ensured smooth operations during shifts.
- Welcomed guests, took orders, and coordinated between kitchen and dining room.
- Managed cash register and processed payments.
- Trained and mentored new employees to meet service standards.
- Oversaw daily operations as acting manager when required.
Education
Diploma - Business Administration And Management
A. Zanarini I.T.C.
Modena, Skills
- Customer service and guest relations
- Cash handling and POS operation
- Food preparation
- Inventory control
- Stock rotation
- Time management
- Multitasking
- Complaint handling
- Team leadership
- Collaboration
- Adaptability
- Ability to work under pressure
- High-volume service environment experience
Additional Information
RSA LCV, flexible schedule, available for shift work, weekends, and holidays, strong ability to adapt to multicultural environments, Interest in customer service, gastronomy, and tourism
Languages
- Italian, Native
- English, Conversational (B1)
Timeline
Sales Assistant / Food Truck Supervisor
Itinerant Food Truck
06.2022 - 05.2025
Waitress & Restaurant Manager
Lo Steba Restaurant
09.2021 - 06.2022
Diploma - Business Administration And Management
A. Zanarini I.T.C.
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