Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chiara L'Aprea

Booragoon,WA

Summary

10+ year experience in the hospitality industry, I am a confident, enthusiast and highly motivated professional, who is opened in new opportunities. I am flexible, assertive, an excellent communicator. I can work under pressure and I have good knowledge in hospitality and tourism industries. Currently, looking for a career change, in which I can use all my skills gained by all my experience opportunities.

Overview

13
13
years of professional experience

Work History

Retail Assistant and Cook

Scutti Fresh Market
09.2017 - Current
  • Be able to speak other languages in order to be as efficient as possible
  • Resolving inquiries or concerns from clients
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Receptionist

Mergellina Resort
05.2014 - 01.2017
  • Maintained confidentiality of information regarding clients and company.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Office Assistant

La pulimmobili Srl
01.2012 - 03.2014
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Education

Certificate III - Individual Support

Gateway Training Academy
Fremantle, WA
05-2025

Bachelor's Degree - Language And Cultural Mediation

Università Degli Studi Di Napoli "L'Orientale"
Naples, Italy
10-2013

Skills

  • First aid and CPR
  • Manual handling
  • Problem solving
  • Customer service
  • Meal preparation
  • Verbal and written communication
  • Attention to detail
  • Teamwork

Languages

Italian
English

Timeline

Retail Assistant and Cook

Scutti Fresh Market
09.2017 - Current

Receptionist

Mergellina Resort
05.2014 - 01.2017

Office Assistant

La pulimmobili Srl
01.2012 - 03.2014

Certificate III - Individual Support

Gateway Training Academy

Bachelor's Degree - Language And Cultural Mediation

Università Degli Studi Di Napoli "L'Orientale"

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Chiara L'Aprea