Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Chiara Rinaldi

Chiara Rinaldi

Frankston,VIC

Summary

Skilled in customer service with a history of effectively managing transactions and ensuring customer satisfaction. Ability to quickly address and resolve customer concerns, leading to increased loyalty and repeat business. Strong problem-solving skills and a commitment to service excellence.

Overview

11
11
years of professional experience

Work History

Shop Assistant

Pasticceria Elli
Milan, Italy
04.2024 - 06.2025
  • Guided customers in product selection and addressed inquiries to enhance shopping experience.
  • Processed customer transactions efficiently at cash register, ensuring accurate and timely service.
  • Restocked shelves with merchandise to maintain inventory levels. and replenished inventory as needed.
  • Ensured cleanliness and organization of display area to create inviting shopping environment.

Cafe Barista and waitress

El Birocc
Milan, Italy
03.2022 - 02.2024
  • Greeted customers and efficiently processed orders to enhance customer experience.
  • Prepared and served espresso-based beverages with attention to quality and presentation.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Organized and maintained cleanliness of coffee preparation area to ensure smooth operations.

Pizzeria Manager

Spontini
Milan, Italy
02.2014 - 07.2021
  • Coordinated inventory management to optimize stock levels and reduce shortages.
  • Trained and mentored team members, resulting in improved job performance.
  • Managed scheduling of team shifts to enhance operational efficiency.
  • Handled daily cash transactions and conducted bank deposits consistently.

Education

High School Diploma -

Umberto Boccioni Art High School
Milan ITALY
07-2012

Skills

  • Cash handling
  • Product knowledge
  • Inventory management
  • Point of sale operations
  • Visual merchandising
  • Customer service

Languages

Italian
Native/ Bilingual
English
Professional
Spanish
Elementary
French
Elementary

Affiliations

Co-founder of a brand sellind handmade leather accessories (inoperative)

Timeline

Shop Assistant

Pasticceria Elli
04.2024 - 06.2025

Cafe Barista and waitress

El Birocc
03.2022 - 02.2024

Pizzeria Manager

Spontini
02.2014 - 07.2021

High School Diploma -

Umberto Boccioni Art High School
Chiara Rinaldi