Summary
Overview
Work History
Education
Skills
Timeline
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Chiara Shirfield

Torquay,VIC

Summary

With a proven track record at previous hospitality jobs, I excel in customer service and money handling, showcasing my ability to thrive under pressure. My experience has honed my teamwork and communication skills, significantly enhancing team efficiency and customer satisfaction. I consider myself a motivated Team Member committed to contributing to business success. I believe that customer satisfaction and team productivity are super important and are things I strive at.

Overview

1
1
year of professional experience

Work History

Team Member

Jenifer Carpenter
05.2023 - Current

Carls Jr is my third job in hospitality and has taught me lots of team and customer service skills, including time management, how to cope under pressure and busy periods, handling money on a till, how to work in a team, and most importantly, how to deal with customers. Here are a list highlighting more some of the skills I have acquired while working in this industry.

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • I learned all the required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payments for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Hospitality Team Member

Bobby & Mel Dimovski
03.2023 - 09.2023

Boost was my first Job and I found I adapted well to the work environment, easily getting along with other team members and connecting with customers. I worked in multiple roles in this job including being at the till taking customers orders, making fresh drinks and handing them out to customer, and washing up. I learnt a variety of skills in this job that have benefited me throughout other employments

  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

Belmont High School
Geelong, VIC

Skills

  • Customer Service
  • Time Management
  • Positive Attitude
  • Teamwork and Collaboration
  • Clear Communication
  • Attention to Detail
  • Following Instructions
  • Flexible Schedule

Timeline

Team Member

Jenifer Carpenter
05.2023 - Current

Hospitality Team Member

Bobby & Mel Dimovski
03.2023 - 09.2023

Belmont High School
Chiara Shirfield