Chiara Tettamanti
Perth,WA
Summary
Highly-motivated professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Dental Manager
St John Dental
Edgewater, WA
01.2016 - Current
- Processing accounts, check-ins/outs, hi-caps, quote for insurance, treatment plan
- Positive attitude, able to work under pressure with quick problem solving
- Able to prioritize workloads on daily basis
- Respecting deadlines and ability to organize emails and documents
- Dealing with complaining and use high skills costumer service
- Creating significant relationships with stakeholders and senior managers and limiting time wasting
- Set up dental practice from beginning purchasing instruments, materials and equipments
- Creating procedural manuals relevant to dental assisting and reception key duties and responsibilities
- Responsible in monitoring stock
- Oversee and monitor equipment maintenance and repairs-created infection control manual in compliant to ADA guidelines
- Responsible for rosters , timesheets and account summary
- Hiring and training nurses on daily basis
- Responsible for banking and report to head office
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
- Organizing daily/monthly meetings and supervising team members
- Opened two new St John Dental centres as Operation Manager
Dental Nurse
Perth Central Dental Centre
Perth, WA
01.2016 - 03.2016
- Operated equipment and machinery in accordance with manufacturer recommendations to maintain good working order.
- Coordinated nursing care with pre-operative team to achieve defined patient outcomes.
- Utilized knowledge of established professional nursing concepts and principles of practices to determine and assess medical needs of patients.
Waitress
Frlinderz Cafe
Hillarys, WA
02.2015 - 12.2015
- Head waitress duties
- Taking orders
- Organize staff
- Close restaurant at night
- Responsible for banking every day ans report to owner
Backpackers
Jeff Pyle
Albany, WA
06.2014 - 12.2014
- Building cattle yards and fence-working with sheep, cows and horses-building roofs-driving tractors for harvest
Dental Nurse
Righi Ruggero
Como, Italy
01.2014 - 07.2014
- Taking appointments
- Responsible for accounts
- Open and close practice
- Contacting suppliers
- Responsible for account and payslips
Dental Nurse
Racco Luigi
Como, Italy
06.2008 - 12.2013
- Responsible to open and close practice
- Responsible for accounts, taking appointments,orders and contacting suppliers
Skills
- 6 years Dental Manager role in busy environment
- Proficient in MS Office and Outlook
- Employee Recruitment and Hiring
- Employee Performance Evaluations
- Financial Reporting Coordination
- Process Improvement Initiatives
- Employee Motivation
- Inquiry Requests
- Employee Work Scheduling
- Employee Timesheet Processing
- Staff Training
- Operating Plans Development
Languages
Italian
Native or Bilingual
English
Full Professional
Timeline
Dental Manager
St John Dental
01.2016 - Current
Dental Nurse
Perth Central Dental Centre
01.2016 - 03.2016
Waitress
Frlinderz Cafe
02.2015 - 12.2015
Backpackers
Jeff Pyle
06.2014 - 12.2014
Dental Nurse
Righi Ruggero
01.2014 - 07.2014
Dental Nurse
Racco Luigi
06.2008 - 12.2013