Chiara Webb

To whom it may concern, I appreciate your consideration and the opportunity to submit my resume for this position. I am confident that I have the qualifications, skills and experience to excel in this role. I am a goal-oriented, team player, fast learner and self-motivated individual who is always looking for new challenges and opportunities to grow. I have been loyal, respectful and hard-working in my current position for over 10 years, but I feel that this is the right time to take the next step in my professional development. I am eager to join your organization and contribute to its success. Thank you for your time and attention. I look forward to hearing from you soon.

• Certificate III in Commercial Cookery, 2019
• Responsible Management of a Licensed Venue, 2019
• Certificate II in Kitchen Operations, 2014
• Responsible Service of Alcohol, 2014
• Queensland Certificate of Education, 2014
• Responsible Service of Gambling, 2014
• Liquor approved Managers license
• First Aid Certificate

• I have exceptional organizational and time management skills that enable me to handle multiple tasks efficiently and meet deadlines.
• I have effective verbal and written communication skills that allow me to convey information clearly and persuasively.
• I enjoy working in challenging situations that require quick thinking and problem-solving skills.
• I always strive to deliver excellent customer service and maintain a positive attitude with my colleagues.
• I have a strong work ethic and a commitment to quality and excellence.
• One of my strongest qualities is that I am extremely reliable and punctual. I take pride in being someone who can be trusted and depended on, and I always honor my commitments and responsibilities.
• Monitor and adjust the roster as needed to account for changes in demand, staff absences or emergencies.
• Managed the organizational changes during mergers and rebranding with clear communication and coordination. Adapted to new policies, systems and processes while ensuring continuity of service delivery and customer satisfaction.
• Communicate effectively with the inhouse processors and HR representatives to understand their perspectives and needs. Then applying relevant policies, procedures and best practices to resolve the issue in a timely and fair manner
• Work effectively in small and large teams by providing new hire training and mentoring to foster a positive and productive work environment.
• Comprehensive knowledge in Microsoft 365 programs, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.

• Garrath Conroy, Hotel Manager – Grafton Hotel, 0421 942 152
• Oliver Starling, Hotel Manager – Dunwoody’s Hotel, 0478 077 326
• Emma Finlayson, Area Manager, 0408 119 371
• Larissa Oliver, Assistant Manager – Grafton Hotel/Dunwoody’s Hotel, 0408 119 371
• Madisan Stevenson, Duty Manager – Dunwoodys, 0423 317 598
• Ruben Lorenzo, Friend, 0477 701 821