Overview
Work History
Education
Skills
Extracurricular activities
Timeline
Generic

CHI (CHLOE) NGUYEN

Clayton,VIC

Overview

1
1
year of professional experience

Work History

KEY ACCOUNT MANAGER EXECUTIVE

Lazada Group
04.2021 - 05.2022

Managed over 100+ sellers in the fashion category, focusing on maximizing sales and delivering exceptional customer service through data-driven insights.

  • Contributed approximately $100,000 in monthly revenue by improving seller performance and building strong client relationships.
  • Increased sales by up to 150% for key sellers compared to their average monthly sales through strategic deal negotiations, customer data analysis, and identifying market opportunities.
  • Created sales forecasts, handled daily sales operations, and identified trends to enhance profitability and meet sales targets.

Achievements:

  • Rising Star Award in D11 (11/11) (Top 3 KAM): Achieved 150% of the KPI, with 300% sales growth compared to the previous year’s D11 performance.
  • Mega Sale Captain Award (1-6/12)(Top 1 KAM): Achieved 200% of the KPI, with 200% sales growth compared to the prior year’s Mega Sale results.

Key Account Intern

LAZADA GROUP
03.2021 - 04.2022
  • Collaborated with 100+ sellers in the fashion category, assisting them in boosting revenue through performance insights and customer behavior analysis.
  • Aided in enhancing sales performance by tracking key metrics and delivering tailored recommendations.
  • Supported senior managers in strengthening client partnerships and ensuring smooth execution of sales activities.
  • Assisted with sales planning, identifying growth opportunities, and contributing to successful promotional campaigns.

Education

MASTER OF DATA SCIENCE -

MONASH UNIVERSITY
Melbourne, VIC

BACHELOR OF INTERNATIONAL BUSINESS ECONOMICS -

FOREIGN TRADE UNIVERSITY
HO CHI MINH CITY

Skills

  • Negotiation
  • Key Account Management
  • Customer Service
  • Teamwork

Extracurricular activities

Project Leader | SWC’s Career
March 2018 - May 2018
- Organized programs and collaborated with industry speakers.
- Successfully helped over 70+ members with career orientation.

Head of Human Resources | Khong Bien Gioi - School Repair Project
June 2018 - November 2018
- Led a team to repair classrooms and manage donations for students.
- Organized resources to complete school renovation projects effectively.

Timeline

KEY ACCOUNT MANAGER EXECUTIVE

Lazada Group
04.2021 - 05.2022

Key Account Intern

LAZADA GROUP
03.2021 - 04.2022

MASTER OF DATA SCIENCE -

MONASH UNIVERSITY

BACHELOR OF INTERNATIONAL BUSINESS ECONOMICS -

FOREIGN TRADE UNIVERSITY
CHI (CHLOE) NGUYEN