Chien Tran
Greenacre,NSW
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Being a reliable and punctual as pride, with the mind set of can-do and willing to learn new things everyday and a quick learner.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Loving Hut Vegan Restaurant
2024.04 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional under pressure while managing challenging situations involving dissatisfied customers.
Kitchen Hand
Mad House Bake House
2023.11 - 2024.03
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Presented food following recipes and client requirements.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
Wait Staff Member
Boong Concept
2022.02 - 2023.06
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Developed loyal clientele base by consistently delivering high-quality products and personalized customer experiences.
- Collaborated with team members to maintain an inviting store atmosphere that encouraged repeat business from satisfied customers.
- Assisted management in creating seasonal beverage offerings that incorporated current trends while maintaining brand identity.
- Supported café operations during peak hours by multitasking effectively between register duties, beverage preparation, food assembly, and order delivery tasks.
Education
BBA - Human Resources Management
Western Sydney University
Sydney, NSW07.2026
Skills
- Order Taking
- Cleanliness
- customer service
- Food safety awareness
- Food presentation
- Cash Handling
- Guest Relations
- Safe Food Handling
- communication
- Team Collaboration
- Food Preparation
- Punctual and Reliable
- Cleaning and sanitation
- Heavy Lifting
- Product Knowledge Expertise
- Adaptable and Flexible
- Team Cooperation
- Hospitality
Timeline
Restaurant Waiter
Loving Hut Vegan Restaurant
2024.04 - Current
Kitchen Hand
Mad House Bake House
2023.11 - 2024.03
Wait Staff Member
Boong Concept
2022.02 - 2023.06
BBA - Human Resources Management
Western Sydney University
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