Summary
Work History
Education
Skills
Languages
Additional Attributes
Timeline
Generic
Chihyuan Huang

Chihyuan Huang

Melbourne,Australia

Summary

Motivated and detail-oriented administrative professional with diverse experience in customer service, healthcare, hospitality, and education sectors. Seeking an administrative, bookkeeper or receptionist role where I can apply my organizational, communication, and problem-solving skills to support daily operations and ensure smooth workflow.

Work History

Medical Assistant / Receptionist

AIM Health Clinic
  • Scheduled an average of 30–40 patient appointments per day and managed billing and health fund claims
  • Handled daily reconciliation and maintained accurate records
  • Worked with external accountants and supported medical team with admin tasks
  • Processed Medicare, private health fund, and patient billing claims accurately and promptly

Radiology Receptionist

Plenty Radiology
  • Handled phone and front-desk inquiries, ensuring professional and empathetic communication
  • Worked with radiologists, technicians, and patients to coordinate imaging procedures
  • Maintained confidentiality of patient records and managed data entry into imaging systems
  • Verified patient information, obtained referrals, and ensured Medicare and private health eligibility
  • Scheduled radiology appointments and ensured efficient patient flow using booking software

Manager Assistant

Chinese Gourmet (Food Manufacturing)
  • Coordinated the General Manager’s daily schedule and business meetings, ensuring smooth workflow and timely follow-ups.
  • Handled invoicing and managed inventory records to support procurement and stock control.
  • Maintained accurate employee timesheets and assisted in payroll processing.
  • Recorded meeting minutes and tracked actionable items for internal and external meetings.
  • Drafted and responded to vendor emails regarding quotations and supply agreements.
  • Assisted in purchasing and restocking materials required for daily operations.
  • Acted as a bilingual liaison during negotiations with external suppliers, providing Chinese-English translation to facilitate clear communication between the manager and business partners.

Hotel Receptionist

The Brick Hotel
  • Managed check-in/check-out procedures and guest reservations
  • Handled end-of-day cash summaries and resolved customer inquiries
  • Coordinated with housekeeping and maintenance for smooth operations
  • Coordinated with third-party platforms such as Booking.com, Agoda, and Airbnb to acquire new clients and process online revenue claims.

Sales Assistant

Optical Store
  • Assisted customers with product selection and POS transactions
  • Updated inventory records and processed orders using Excel
  • Provided after-sales support and tracked daily sales performance
  • Managed customer inquiries, returns, and inventory restocking
  • Promoted product features and ensured excellent customer service

Education

MBA - Accounting Major

UBSS

Bachelor - English Literature Department

University in Taiwan

Skills

    Appointment

    Scheduling (BP, Fresha)

    Data Entry

    Record Keeping

    MS Office

    (Word, Excel, PowerPoint)

    Customer Service

    Multitasking

    Document preparation

    Correspondence

    Accounting Software

    (MYOB, QuickBooks, Xero)

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Additional Attributes

  • Strong attention to detail and accuracy in data entry and record
  • Familiar with accounting and scheduling software including MYOB, Xero, QuickBooks, BP, and Fresha
  • Knowledge of Medicare and private health billing procedures
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Clear and professional communication skills, both written and verbal
  • Skilled in managing front-desk operations and providing excellent customer service
  • Able to prioritize tasks effectively and meet deadlines in fast-paced environments
  • Remain calm and organized under pressure
  • Experience in invoice processing, payroll support, and account reconciliation

Timeline

Medical Assistant / Receptionist

AIM Health Clinic

Radiology Receptionist

Plenty Radiology

Manager Assistant

Chinese Gourmet (Food Manufacturing)

Hotel Receptionist

The Brick Hotel

Sales Assistant

Optical Store

Bachelor - English Literature Department

University in Taiwan

MBA - Accounting Major

UBSS

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Chihyuan Huang