Chika Yamamoto
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital providing guidance and encouragement to patients through physical and emotional support.
Overview
10
10
years of professional experience
Work History
Concierge
Montefiore Jewish Home
05.2022 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Managed check-in and check-out procedures for guests.
Supervisor
Kurtosh Australia
11.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Educated staff on organizational mission and goals to help employees achieve success.
AIN
Ashfield Baptist Homes
03.2021 - 07.2021
- Facilitated patient-centered meetings with patients' clinical and natural supports.
- Built strong relationships with clients to deliver emotional support and companionship.
Registered Nurse
Narita Red Cross Hospital (Japan)
04.2013 - 12.2018
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Education
No Degree - English
Greenwich
Sydney, NSW01.2023
No Degree - Academic English
Universal English College
Sydney, NSW06.2022
Diploma - Health Sciences
Torrens University Australia
Sydney, NSW12.2021
Certificate III - Individual Support
Charter Australia
North Sydney12.2019
Bachelor of Nursing - Nursing
Japanese Red Cross College of Nursing
Tokyo, Japan03.2013
Skills
- Certificate Ⅲ Individual Support
- Certificate of Preventing Dementia; May 2020
- Certificate of Understanding Dementia; July 2020
- First Aid and Safety
- ADLs Assistance
- Mobility Support
Timeline
Concierge
Montefiore Jewish Home
05.2022 - Current
AIN
Ashfield Baptist Homes
03.2021 - 07.2021
Supervisor
Kurtosh Australia
11.2019 - Current
Registered Nurse
Narita Red Cross Hospital (Japan)
04.2013 - 12.2018
No Degree - English
Greenwich
No Degree - Academic English
Universal English College
Diploma - Health Sciences
Torrens University Australia
Certificate III - Individual Support
Charter Australia
Bachelor of Nursing - Nursing
Japanese Red Cross College of Nursing
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