Chikondi Daka
Perth, Nollamara,Australia
Summary
Experienced Individual bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs, while engaging in communication with team members and customers. Gained experience with Microsoft applications such as word, excel and PowerPoint to assist with developments. Passionate about promoting lasting customer satisfaction by delivering quality customer service and unparalleled support.
Overview
4
4
years of professional experience
Work History
Coles Team Member
Coles Supermarket
07.2021 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Executed record filing system to improve document organisation and management.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Multi-skilled Domestic Worker
Servite Catholic Homes
06.2022 - 04.2023
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Being friendly and welcoming to family members visiting residents, as well as any specialists visiting.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Operated labelling machine and computer to efficiently label items at facility for identification.
- Developed strong organisational and communication skills.
- Spent recreational time with residents by having conversations with them and assisting with tasks such as jigsaw puzzles.
Skewerz Team Member
Skewerz
08.2019 - 06.2021
- Used coordination and planning skills to achieve results according to schedule.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked with customers to understand needs and provide excellent customer service.
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve target results.
Childcare Volunteer
KORA Childcare
08.2019 - 09.2019
- Maintained childcare center schedule in alignment with parent needs.
- Set up playroom and childcare areas for safety and cleanliness.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Developed lessons and activities to promote children's physical and emotional development.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Distributed food, napkins and beverages in preparation for snack time.
- Read stories, sang songs and facilitated creative play.
- Logged information regarding naps, feedings and any medications administered.
Education
Bachelor Of Biomedical Science - Pathology And Laboratory Medicine
University of Western Australia
Perth, WA2025
High School -
Servite College
Tuart Hill, WA10.2021
Skills
- Customer service
- Service desk team management
- Effective problem solving
- Microsoft applications skills (word, excel, PowerPoint etc)
- Collaborating with team members
- Excellent communication skills
- Time management
- Planning and Coordination
- Phone manner
- EFTPOS Billing
- Strong organisation
Timeline
Multi-skilled Domestic Worker
Servite Catholic Homes
06.2022 - 04.2023
Coles Team Member
Coles Supermarket
07.2021 - Current
Skewerz Team Member
Skewerz
08.2019 - 06.2021
Childcare Volunteer
KORA Childcare
08.2019 - 09.2019
Bachelor Of Biomedical Science - Pathology And Laboratory Medicine
University of Western Australia
High School -
Servite College
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