Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chilali Pokrivka

Caboolture,Qld

Summary

Dedicated and detail-oriented Office Administrator with over 5 years of experience in efficiently managing administrative tasks and office operations. Proficient in maintaining office supplies, organizing schedules, and overseeing office logistics. Skilled at streamlining processes, resolving issues, and providing exceptional support to executive staff and team members. Adept at multitasking in fast-paced environments and maintaining a high level of professionalism and confidentiality. Ready to leverage my expertise to contribute to the success of a reputable organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Payroll & Office Administrator

Australian Civil Solutions Pty Ltd
04.2024 - Current
  • Processed weekly payroll for over 100 employees accurately and on time using Xero software
  • Maintained organized filing systems for employee records, contracts, and financial documents
  • Bolstered project success through diligent tracking of deadlines, allocation of resources, and provision of status updates to stakeholders as needed.
  • Implemented streamlined office procedures that led to a 20% increase in efficiency
  • Managed office supplies and inventory to ensure smooth daily operations.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.

Senior Receptionist

Pristine Painting Systems Pty Ltd
02.2021 - 05.2022
  • Oversaw reception duties, including answering phones and greeting visitors
  • Prepared detailed reports and presentations for senior management
  • Collaborated with various departments to coordinate meetings and events.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Facilitated smooth office operations by maintaining supplies inventory and liaising with vendors for timely deliveries.
  • Assisted with the preparation of reports, presentations, and meeting materials to ensure a smooth flow of information within the organization.

Business Support Officer

Department of Aboriginal and Torres Strait Islander Partnerships
05.2018 - 02.2019
  • Coordinated and maintained office operations by overseeing administrative tasks such as scheduling, correspondence, and inventory management
  • Provided end-to-end support to stakeholders by creating and maintaining reports, presentations, and other documentation
  • Ensured compliance with company policies and procedures by conducting regular audits and implementing necessary changes.
  • Supported executive-level staff by handling complex scheduling needs and managing confidential information discreetly.
  • Designed onboarding process for new personnel, expediting full operational competency through standardized curricula.
  • Maintained accurate records of financial transactions, facilitating successful audits and compliance with regulations.
  • Coordinated company events and meetings, managing logistics to ensure seamless execution.
  • Liaised with human resource department to resolve employee conflicts and concerns in need of escalation.
  • Handled sensitive documents securely while maintaining strict confidentiality protocols in line with company policy.
  • Provided basic IT support to office users of desktops, laptops, and devices.
  • Oversaw daily office operations, ensuring a well-organized and efficient work environment for all employees.

Junior Receptionist

Pristine Painting Systems Pty Ltd
04.2016 - 01.2018
  • Greeted and assisted visitors in a professional and friendly manner
  • Managed incoming calls and directed them to the appropriate personnel
  • Handled inquiries and provided information to clients and staff
  • Maintained a tidy and organized reception area.

Education

Certificate of Education -

Deception Bay State High School

Certificate III in Business Admin -

Deception Bay State High School
10.2017

Skills

  • Time management
  • Attention to detail
  • Communication
  • Customer service
  • Data entry
  • Problem solving
  • Teamwork
  • Adaptability
  • Critical thinking

Certification

Certificate III in Business Admin, Deception Bay State High School, 10/2017

Timeline

Payroll & Office Administrator

Australian Civil Solutions Pty Ltd
04.2024 - Current

Senior Receptionist

Pristine Painting Systems Pty Ltd
02.2021 - 05.2022

Business Support Officer

Department of Aboriginal and Torres Strait Islander Partnerships
05.2018 - 02.2019

Junior Receptionist

Pristine Painting Systems Pty Ltd
04.2016 - 01.2018

Certificate of Education -

Deception Bay State High School

Certificate III in Business Admin -

Deception Bay State High School
Certificate III in Business Admin, Deception Bay State High School, 10/2017
Chilali Pokrivka