Chimène Bisscheroux
Dutch -
Summary
Outgoing, energetic, organized and hard worker. Focused on optimizing guest experience and happiness and driven to work in teams and solve problems. Experienced in the hospitality and the tourism industry. I am a fast learner and eager to take on new challenges. I like to work hard, but most importantly, like to have fun while working. Always sees it as a goal to put a smile on people's faces.
Overview
10
10
years of professional experience
Work History
Tour Guide Assistant
Untamed Escapes
09.2023 - 12.2024
- Hosting guided 16 days tours with a bus from Sydney to Alice Spring with multiple stops including Canberra, Melbourne, Adelaide, Uluru,
- Had to help with the organization, time-planning and guiding,
- Had to work as a translator,
- Supported elderly people in the tours,
- Had to solve the problems as quick and well as possible,
- Had to help set up camps and help cook and clean,
- Developed guest relationships to achieve high level of satisfaction.
Bartender
Opera Bar
Sydney, NSW
12.2023 - 02.2024
- Work in an all-time busy environment
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Took into account RSA while serving customers
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Functional Manager Hospital
Maastricht UMC
Maastricht
04.2021 - 08.2023
- Introducing a new ordering system in the hospital and coordinating the transition in systems
- Giving presentations and personal lessons to hospital staff
- Receiving feedback and improving skills
- Identifying and solving problems with the hospital system.
Bartender/Waitress
Eatery Minckelers
Maastricht
04.2015 - 08.2023
- Remained calm when dealing with difficult customers and busy shifts
- Efficient and always busy
- Always cheerful and happy to help
- Trained new waitstaff on proper food handling, customer service and safety procedures
- Works customer-oriented
- Coordinated a team during busy days.
Education
Bachelor of Science - Psychology And Neuroscience
Maastricht University
07.2020
Minor -
National University of Ireland Galway
12.2019
Skills
- Team work
- Communication
- Stress management
- Creativity
- Cultural Awareness
- Guest Relations
- Adaptability
- Multi-tasking
- Open-minded
- Organizational Ability
Languages
Dutch
Native/ Bilingual
English
Full Professional
French
Limited
German
Limited
Activities & Hobbies
- Volunteering at schools in South Africa and South East Asia
- Traveling
- Photography
References
References available upon request.
Timeline
Bartender
Opera Bar
12.2023 - 02.2024
Tour Guide Assistant
Untamed Escapes
09.2023 - 12.2024
Functional Manager Hospital
Maastricht UMC
04.2021 - 08.2023
Bartender/Waitress
Eatery Minckelers
04.2015 - 08.2023
Bachelor of Science - Psychology And Neuroscience
Maastricht University
Minor -
National University of Ireland Galway
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