Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chi Min Ly

Chi Min Ly

Gold Coast,QLD

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Customer Service & Hospitality Roles

KoKoRo Sushi Restaurant, Hoku Restaurant
07.2018 - 05.2025
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Managed multiple tasks simultaneously while remaining organized under pressure.

Senior Sales Associate

Nine West Australia
Sydney
11.2016 - 05.2018
  • Resolved customer inquiries and complaints to enhance satisfaction and foster loyalty.
  • Delivered exceptional customer service across flagship retail locations, including QVB, David Jones, and Myer.
  • Managed cash handling, banking processes, stock management, and merchandising to maximize sales opportunities.

Accounting Assistant

Abaco Machine International
Sydney
02.2015 - 11.2016
  • Managed client communication efficiently while supporting sales operations through invoice handling and receivables.
  • Processed customer orders to ensure seamless sales operations.
  • Provided comprehensive administrative support to enhance team productivity.

Education

Certificate III of Early Childhood Education And Care -

Tafe Queensland
Southport, QLD
06-2026

Diploma of Data Analysis -

Aalto University
Finland
02.2025

Bachelor of Commerce - Professional Accounting

Macquarie University
Sydney
01.2016

Skills

  • Sales and customer relationship management
  • Data analysis
  • Employee training
  • Problem solving
  • Friendly, positive attitude
  • KPI achievement and revenue growth
  • Product knowledge and merchandising
  • Team collaboration and communication
  • Problem solving and negotiation
  • Multilingual proficiency

Languages

English
Full Professional
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Professional
Vietnamese
Native/ Bilingual
Finnish
Limited

Timeline

Customer Service & Hospitality Roles

KoKoRo Sushi Restaurant, Hoku Restaurant
07.2018 - 05.2025

Senior Sales Associate

Nine West Australia
11.2016 - 05.2018

Accounting Assistant

Abaco Machine International
02.2015 - 11.2016

Certificate III of Early Childhood Education And Care -

Tafe Queensland

Diploma of Data Analysis -

Aalto University

Bachelor of Commerce - Professional Accounting

Macquarie University

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Chi Min Ly