Ching Chen

Delivered exceptional customer service by creating memorable experiences and ensuring customer satisfaction through cheerful interactions. Demonstrated strong multitasking skills by efficiently handling diverse tasks, such as preparing orders, maintaining cleanliness, and managing cash transactions, without compromising quality or efficiency. Contributed to a positive work environment by supporting coworkers and fostering teamwork. Shared knowledge and best practices to enhance team performance and support better organizational outcomes. Dedicated to upholding the company’s mission of making people happy through excellent service and high-quality products. Played a key role in maintaining customer loyalty by going above and beyond to exceed expectations.

Provided outstanding service to guests in the lobby lounge, ensuring a welcoming and enjoyable experience. Effectively completed tasks with efficiency and accuracy, contributing to business functions. Collaborated smoothly with team members to deliver excellent service and maintain high standards. Played a proactive role in consistently upholding the brand's high standards of hospitality and professionalism to bring a positive and inviting atmosphere for all customers.