CHING HAN SHANG
Gladstone,QLD
Summary
Friendly and reliable casual offering unmatched customer service and workplace focus. Dedicated to resolving issues, answering customer questions and ringing up customers.
Overview
1
1
year of professional experience
Work History
Kitchen Staff Member
Motto Motto
12.2023 - 04.2024
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Collaborated with team members to ensure seamless coordination during peak service hours.
Waitress
Flameking®
11.2023 - 04.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Massage Therapist
Paradise Massage
10.2023 - 04.2024
- Conducted client consultations to assess individual needs and preferences.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Cashier
Convenience Store
01.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Welcomed customers and helped determine their needs.
Education
Bachelor of Science - Sports Medicine
China Medical University
Skills
- Customer Service
- Customer Assistance
- Returns Processing
- POS Systems
- Reflective Listening
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Kitchen Staff Member
Motto Motto
12.2023 - 04.2024
Waitress
Flameking®
11.2023 - 04.2024
Massage Therapist
Paradise Massage
10.2023 - 04.2024
Cashier
Convenience Store
01.2023 - 07.2023
Bachelor of Science - Sports Medicine
China Medical University
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