Hi, I’m
Ching Yuen Yumi Poon
Ermington,NSW
Summary
Adept at transforming challenges into achievements, I leveraged fast learning and critical thinking skills at Steven Payne Chiropractor. My background spans data entry to tutoring, consistently exceeding accuracy standards and fostering strong work ethics. An individual that constantly seeks to improve my skill sets.
Effective in multitasking, communication and organizational skills. Schedules appointments, collects co-payments and files and maintains patients' medical records accurately and efficiently.
Proficient in data entry, combined with strong mathematical and analytical thinking skills. A personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Offering outstanding communication and problem-solving skills, and foster a positive learning environment by encouraging students to develop individual skills.
Overview
1
year of professional experience
Work History
Private Client
Data Entry Clerk
10.2023 - Current
Job overview
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Self Employed Web
Tutor
11.2023 - Current
Job overview
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Conducted regular assessments to monitor student progress and adjust teaching methods accordingly.
Steven Payne Chiropractor
Clinic Receptionist
10.2023 - 09.2024
Job overview
- Greeted patients, scheduled appointments and maintained records and accounts.
- Verified insurance information, facilitating a smooth billing process for both patients and the clinic.
- Optimized patients' satisfaction and provider time by scheduling appointments in person or by telephone.
- Provided exceptional customer service to patients during their visit by actively listening to their needs and addressing any concerns they had about their care or upcoming appointments.
- Organized patient files and medical records, resulting in easier access for clinic staff when needed.
- Demonstrated a strong work ethic by consistently arriving on time, attending to assigned tasks in an efficient manner
- Efficiently managed multiple lines of communication, including phone calls, emails, and faxes.
Education
University of New South WalesSydney, NSW
Bachelor of Arts/Education from English And Japanese Education
12.2027
University Overview
- Australian Tertiary Admission Rank (ATAR) - 92.65/99.95
St Ives High SchoolSaint Ives, NSW
Secondary School
09.2023
Skills
Fast Learner
Adaptable to change
Multitasking Capabilities
Strong Problem Solver
Verbal and written communication
Creative and Critical Thinking
Scheduling and Management
Staff Collaboration
Accuracy and Attention to Detail
Customer Service
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Japanese
Professional Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Tutor
Self Employed Web
11.2023 - Current
Data Entry Clerk
Private Client
10.2023 - Current
Clinic Receptionist
Steven Payne Chiropractor
10.2023 - 09.2024
University of New South Wales
Bachelor of Arts/Education from English And Japanese Education
St Ives High School
Secondary School
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