CHIN HONG CHIA
Mooroopna,VIC
Summary
- Detail-Oriented: Attention to detail is crucial. Ensure that each package is accurately labeled, sorted, and dispatched according to specific requirements.
- Organized : Given the fast-paced nature of dispatch operations, strong organizational skills are essential. During handling multiple orders, being organized helps in prioritizing tasks, optimizing workflows, and meeting deadlines effectively.
- Adaptable : Situations can change rapidly. Whether it's fluctuating order volumes, unexpected delays, or last-minute requests, being adaptable and adjust quickly to evolving circumstances and find solutions efficiently.
- Team Player : Collaboration is key in a dispatch environment. Working closely with packing teams, forklift drivers, and delivery personnel requires excellent teamwork and communication skills. Being a team player fosters a positive work environment and ensures smooth operations.
- Problem Solver : Challenges are inevitable in dispatch operations, such as inventory discrepancies, transportation issues, or customer inquiries. Having strong problem-solving skills enable to analyze situations, identify root causes, and implement effective solutions to resolve issues promptly.
Overview
6
6
years of professional experience
Work History
Dispatcher Office Assistant
Plunkett Orchards
04.2023 - Current
- Inventory Management: Maintain accurate inventory records of packed fruit stock, including quantities, varieties, and storage locations. Coordinate with forklift driver to ensure proper storage and rotation of stock.
- Order Processing: Retrieve packed stock items from cold room based on customer orders or shipping requests. Ensure that orders are processed accurately and in a timely manner.
- Packing Coordination: Coordinate the packing process for fresh fruit stock, ensuring that fruits are sorted, packaged, and labeled correctly according to customer orders and quality standards.
Prawn Farm Planning Supervisor
Seafresh Farm Company Limited
02.2021 - 11.2022
- Gave clear staff instruction to achieve production output,
- Analysed performance reports to improve manufacturing department strategy
- Organize the purchase of post larva's, calculate and purchase fee and nutrition.
- Schedule the time for shrimp harvest and delivery to factory.
Bulk Ship Broker Assistant
Good Turn Transport Ltd
09.2020 - 11.2020
- Serve as a bridge of communication with customers to meet the requirements of ship owner and charterer.
- Replying e-mails with providing precise information and fare to the charterer.
- Assist in conducting market research to gather information on current trends, freight rates, and market conditions for bulk commodities. Analyze data to identify potential opportunities and risks for the brokerage team.
Campus Office Assistant
National Taiwan Ocean University
10.2017 - 01.2020
- Responded promptly to incoming phone calls and emails for prompt, professional correspondence.
- Complete the tasks assigned by the professor, assist students to solve problem, and coordinate the time on the class schedule.
Ground Handling Agent
Carnival Corp & Plc - Princess Cruise
07.2018 - 07.2019
- Passenger Services: Provide assistance and support to passengers during embarkation and disembarkation processes, including check-in, luggage handling, and boarding procedures. Address passenger inquiries, concerns, and special requests in a courteous and timely manner.
- Baggage Handling: Supervise the handling and transfer of luggage between cruise ships, terminals, and transportation vehicles. Ensure proper tagging, loading, and delivery of passenger baggage in accordance with safety and security procedures.
- Customs and Immigration Assistance: Assist passengers and crew members with customs, immigration, and security procedures at port facilities. Ensure compliance with relevant regulations and documentation requirements for international travellers.
Education
MBA - Shipping And Transportation Management
National Taiwan Ocean University
Keelung, Taiwan08.2020
BBA - Shipping And Transportation Management
National Penghu University Science & Technology
Penghu, Taiwan06.2017
Skills
- Communication
- Time Management
- Problem Solving
- Collaboration
- Computer (Microsoft Word, Presentation, Excel, Outlook)
Languages
Malay
Professional Working
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Chinese (Cantonese)
Full Professional
Thai
Limited Working
Timeline
Dispatcher Office Assistant
Plunkett Orchards
04.2023 - Current
Prawn Farm Planning Supervisor
Seafresh Farm Company Limited
02.2021 - 11.2022
Bulk Ship Broker Assistant
Good Turn Transport Ltd
09.2020 - 11.2020
Ground Handling Agent
Carnival Corp & Plc - Princess Cruise
07.2018 - 07.2019
Campus Office Assistant
National Taiwan Ocean University
10.2017 - 01.2020
MBA - Shipping And Transportation Management
National Taiwan Ocean University
BBA - Shipping And Transportation Management
National Penghu University Science & Technology
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