Chinmay Nardekar
Mount Barker,Australia
Summary
Energetic Event Planning Manager with 10 years successful career in the Hospitality & Planning sector. Demonstrated cost-effective budgeting, exceptional time management and event marketing skills.
Overview
11
11
years of professional experience
Work History
Event Planning Manager
Adelaide Convention Centre
07.2023 - Current
- Enhanced client satisfaction by meticulously planning and executing high-quality events.
- Conducted post-event evaluations to identify areas of improvement for future initiatives.
- Liaised with clients to determine exact event requirements.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
Event Planning Coordinator
Adelaide Convention Centre
07.2022 - 07.2023
- Built strong relationships with key stakeholders including clients, vendors, sponsors, volunteers, and attendees through proactive communication and exceptional customer service skills.
- Managed cross-functional teams during all phases of the event planning process maintaining smooth workflow.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Developed detailed event reports, documenting all aspects of each event.
Front Office Duty Manager
The Mayfair Hotel
11.2019 - 07.2022
- Enhanced guest satisfaction by efficiently handling front office tasks and promptly addressing inquiries.Leading the front office team during shifts
- Processing group payments and remittances in Opera and managing the A/R for any aged outstanding accounts
- Confirming hours in Wageloch for staff
- Ensuring all the arrivals / departures for current and future dates are in place
- Co-ordinating with organisers for VIP stays
- Assisting the Food & Beverage department in carrying out the Room Service responsibilities for breakfast, lunch & dinner during COVID lockdown.
Used Car Sales Consultant
APEagers Automotive (Easy Auto 123)
10.2021 - 04.2022
- Car sales consultant in South Australia's largest used car dealership EasyAuto123
- Walking customers to the warehouse and explaining the business module
- Closing deals by overcoming objections
- Sold more than 15 cars per month since joining and maintaining a steady KPI of 3.6 average.
- Boosted sales performance through proactive follow-ups and building lasting relationships with clients.
- Enhanced team collaboration by sharing best practices and supporting colleagues in meeting their targets.
Acting Front Office Manager
The Mayfair Hotel
05.2021 - 06.2021
- Rostering team members on a weekly basis on Wageloch for the Mayfair as well as the Adabco Boutique Hotel
- Processing payroll every Monday for both the hotels
- Being the main point of contact for the team members as well as suppliers whenever assistance required
- Co-ordinating with all the departments (mainly Housekeeping and Events).
- Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Acting General Manager (Secondment)
Parklands Resort & Conference Centre
09.2020 - 11.2020
- Overviewing of staff & departmental operation at the resort
- Assisting in revenue / sales & marketing
- Financial Reporting and corresponding with the hotel owners.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Night Guest Service Agent / Relief Night Auditor & Duty Manager
The Mayfair Hotel
01.2019 - 10.2019
- Processing guest arrival & departures
- Handling guest complaints
- Assisting with night audit, room service orders, porter & valet duties overnight
- Processing all reservations in absence of the reservations agent
- Assist with processing travel agent commissions & credit applications.
Front Desk Supervisor
Mountain Park Lodges - The Crimson Jasper
11.2017 - 07.2018
- Training new employees
- Processing daily labour and cash at the front desk
- Coordinating with tour groups & travel agents
- Handling guest complaints on a managerial level
- Preparing the staff schedule.
Front Desk Agent & Relief Night Auditor
Mountain Park Lodges - Pyramid Lake Resort
04.2016 - 11.2017
- Processing guest arrival & departures
- Assigning rooms & handling pre-arrivals
- Handling guest complaints
- Performing night audit & handling complaints at night
- Handling cash for the gift shop & boathouse.
Customer Relationship Executive
Thomas Cook India Ltd
05.2013 - 10.2014
- Planning & operating tours for European destinations
- Communicating with hotels & suppliers in Europe
- Coordinating with the Sales team.
Education
Post Graduate Diploma - Hospitality Management
Lambton College
Toronto, Canada08.2016
Bachelor of Science - Hospitality And Hotel Administration
Institute of Hotel Management
Mumbai, India05.2013
Skills
- Proficient in English, Hindi & Marathi
- Thorough knowledge of Opera, RDP, Ungerboek & Microsoft applications
- Current RP badge holder
- Certified in First Aid Training
- Project Management
- Time Management
- Team Leadership
Personal Information
Title: Hospitality & Sales Professional
Timeline
Event Planning Manager
Adelaide Convention Centre
07.2023 - Current
Event Planning Coordinator
Adelaide Convention Centre
07.2022 - 07.2023
Used Car Sales Consultant
APEagers Automotive (Easy Auto 123)
10.2021 - 04.2022
Acting Front Office Manager
The Mayfair Hotel
05.2021 - 06.2021
Acting General Manager (Secondment)
Parklands Resort & Conference Centre
09.2020 - 11.2020
Front Office Duty Manager
The Mayfair Hotel
11.2019 - 07.2022
Night Guest Service Agent / Relief Night Auditor & Duty Manager
The Mayfair Hotel
01.2019 - 10.2019
Front Desk Supervisor
Mountain Park Lodges - The Crimson Jasper
11.2017 - 07.2018
Front Desk Agent & Relief Night Auditor
Mountain Park Lodges - Pyramid Lake Resort
04.2016 - 11.2017
Customer Relationship Executive
Thomas Cook India Ltd
05.2013 - 10.2014
Post Graduate Diploma - Hospitality Management
Lambton College
Bachelor of Science - Hospitality And Hotel Administration
Institute of Hotel Management
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