CHIN MING LEUNG
Melbourne,VIC
Summary
Hands-on General and Project Manager with over 4 years of experience in the energy efficiency industry, recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Proven track record of ensuring seamless project execution, from initial planning to final installation, while maintaining high standards of quality and efficiency. Adept at handling a diverse range of responsibilities, including accounting, compliance, and after-service support. Commended for an unexcelled record of completing critical projects on schedule and within budget. Committed to continuous improvement and exceeding client expectations, looking to leverage my expertise to contribute to a forward-thinking organization focused on delivering exceptional service and innovative solutions.
Overview
13
13
years of professional experience
Work History
General Manager
EA Commercial
Melbourne, VIC
02.2025 - Current
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Project Manager
Smart User, Notting Hill
Melbourne, VIC
02.2021 - 02.2025
- Smart User is in the Environmental Services and Energy Efficiency industry.
- Implementing the workflow and instructions based on the direction from the general manger.
- Planning, and implementing the strategy to achieve the projects targets and goals.
- Managing the overall workflow of the installation, compliance and after service team.
- Coordinate with scheduling, HR, marketing, compliance, and auditing team, providing and exchanging information and help as required to optimize the project and daily operation.
- Built and established strong partnerships with teams, vendors and contractors.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
Receptionist Administrator
Devlin Apartments Geelong
Geelong, VIC
05.2018 - 01.2019
- Greeted customers and visitors in-person and via telephone calls
- Improved customer satisfaction scores through the application of superior conflict resolution and problem- solving skills
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Directed incoming calls to internal personnel and departments, routing to the best-qualified department
Receptionist Administrator
Beaumont Kew Hotel
Melbourne, VIC
11.2017 - 01.2019
- Monitored and screened visitors to verify accessibility to inter-office personnel
- Directed incoming calls to internal personnel and departments, routing to the best-qualified department
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Greeted customers and visitors in-person and via telephone calls
- Answered questions and addressed, resolved or escalated issues tomanagement personnel to satisfy customers
Uber Driver
Uber Australia
08.2016 - 10.2017
- Answered, scheduled and responded to reservation calls at specific times and locations
- Coordinated efficient routes to avoid delays and optimize schedules
- Delivered goods and products to customers on time and in excellent condition
- Worked directly with customers to assess quality issues, including services and incompleteness of orders
Chef Assistant
Monga Dessert Lounge
Box Hill, Melbourne, VIC
03.2012 - 07.2016
- Maintained high standards of food quality by reviewing shipments, overseeing the preparation and monitoring food safety
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations
- Assisted in menu preparation, making suggestions and researching recipes compatible with existing menu items
- Unloaded delivery trucks, verified contents against invoice and properly stored food items
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes
Education
Master of Accouting -
Torrens University Australia
Melbourne, VIC08.2023
Bachelor of Business -
Holmes Institute
Southbank, VIC08.2019
Associate -
Melbourne Institute of Business and Technology
06.2015
High School Diploma -
06.2009
High -
Rosaryhill School
Skills
- Project, Strategic, Work Flow Planning
- Project and Staff Management
- Procedure Development
- Installation Operations
- Quality Control
- Regulatory Compliance and Monitoring
- Payroll Administration
- Accounting and Bookkeeping
- Team Leadership
- Data Analysis
- Reporting
- Communication and Customer Relations
- Problem-Solving
Languages
- Verbal and written communication
- Language skill (Fluent in Cantonese, knowledge of written and spoken English and Mandarin)
Timeline
General Manager
EA Commercial
02.2025 - Current
Project Manager
Smart User, Notting Hill
02.2021 - 02.2025
Receptionist Administrator
Devlin Apartments Geelong
05.2018 - 01.2019
Receptionist Administrator
Beaumont Kew Hotel
11.2017 - 01.2019
Uber Driver
Uber Australia
08.2016 - 10.2017
Chef Assistant
Monga Dessert Lounge
03.2012 - 07.2016
Master of Accouting -
Torrens University Australia
Bachelor of Business -
Holmes Institute
Associate -
Melbourne Institute of Business and Technology
High School Diploma -
High -
Rosaryhill School
Similar Profiles
Durgesh PatilDurgesh Patil
Sr. UI Designer at EA - [ EA-GLU Merge]Sr. UI Designer at EA - [ EA-GLU Merge]
Samantha RezendeSamantha Rezende
Administrator at E & A Supply / EA PigmentsAdministrator at E & A Supply / EA Pigments
Isabella SchifferIsabella Schiffer
Self Employed at Freelancing With EA SportsSelf Employed at Freelancing With EA Sports