Chip Cawley
Toowoomba,QLD
Summary
- A keen young person with very good interpersonal skills with children and adults.
- This makes me good at customer service and engagement with children and their parents
- I take pride in doing a good job in whatever I do.
Overview
3
3
years of professional experience
Work History
TAFE Student Cert3 Hospitality
SW TAFE, Toowoomba
Toowoomba City, QLD
01.2024 - 06.2024
- Greeted customers and provided menus to guests.
- Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
- Took orders accurately, efficiently and courteously from customers in a timely manner.
- Delivered food orders to tables promptly while ensuring accuracy of order.
- Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
- Replenished beverages throughout meal service as needed.
- Ensured that all dishes were served at the correct temperature and garnishes were properly presented on plates.
- Removed dirty dishes from tables in a prompt and efficient manner.
- Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.
- Maintained cleanliness of dining area including setting up tables before shift began, cleaning up spills during shift, wiping down surfaces after shift ended.
- Performed cashier duties when necessary such as totaling bills accurately, accepting payments from customers, providing change as required.
- Followed health codes guidelines for safe food handling practices at all times including proper storage techniques for perishable items.
- Assisted other staff members when needed such as bussing tables or running food orders to kitchen staff.
- Received payment by credit card or cash and returned appropriate change to customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Trained new employees to perform duties.
- Stocked service areas with supplies during slow periods.
Childcare Educator
Murilla Long Day Care& Kindergarten Center
MIles, QLD
06.2021 - 01.2024
- Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Monitored individual children during play times and ensured that everyone was included in activities.
- Ensured proper hygiene practices among the children including hand washing before meals.
- Encouraged independence among the kids by allowing them to make decisions on their own within limits set by adults.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Read aloud and played alphabet games to encourage early literacy.
- Escorted children on outings and trips to promote enrichment and maintain safety.
Education
Certificate III Hospitality - Waiter, Catering, Silverware, Bar Service
TAFE Collage
Toowoomba, QLD06-2024
Queensland Certificate of Education (QCE) - Art, Furnishing, Engineering, English, Math's
Miles State High School
Miles, QLD11-2023
Certificate II in Furnishing - Woodworking
Miles State High School
Miles, QLD11-2023
Certificate II in Engineering - Metal Building Assembly
Miles State High School
Miles, QLD11-2023
Certificate III in Early Childhood Education And Care - Early Childhood Education
Kath Dickson Institute
Toowoomba, QLD01-2023
Skills
- Customer Service and Engagement
- Flexible and Adaptable
- Working with infants and young children
- Teamwork and Collaboration
- Microsoft Word
- Creative Arts
- First Aid/CPR
Accomplishments
- Community Service Award 2023 - Miles State High School
- Arts Subject Award 2021-2023 -Miles State High School
- Athlete Age Champion Award 2018 and 2020 -MIles State High School
- Swimming Age Champion Award 2018 - Miles State High School
- South West Schools Athletics Age Champion 2016
Affiliations
- Art - Drawing, Painting, Sculpturing, Pottery
- Architecture designs and building
- Reading- Romance,Thriller, Action, Sci-Fi.
References
References available upon request.
Timeline
TAFE Student Cert3 Hospitality
SW TAFE, Toowoomba
01.2024 - 06.2024
Childcare Educator
Murilla Long Day Care& Kindergarten Center
06.2021 - 01.2024
Certificate III Hospitality - Waiter, Catering, Silverware, Bar Service
TAFE Collage
Queensland Certificate of Education (QCE) - Art, Furnishing, Engineering, English, Math's
Miles State High School
Certificate II in Furnishing - Woodworking
Miles State High School
Certificate II in Engineering - Metal Building Assembly
Miles State High School
Certificate III in Early Childhood Education And Care - Early Childhood Education
Kath Dickson Institute
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