Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Chirag Budhwani

Chirag Budhwani

Springfield Lakes

Summary

Dynamics 365 Developer(F&O), with over 14 years of experience in systems development, integration, and implementation. Adept at utilizing advanced X++ programming & Azure DevOps to deliver scalable and high-performing solutions. Skilled in bridging the gap between technical execution and strategic consulting, fostering collaboration with stakeholders to achieve business objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Technical Consultant

Lindsay Australia
01.2025 - 04.2025
  • Served as the first point of contact for customers seeking assistance via phone or email.
  • Walked customers through the problem-solving process in a clear and effective manner.
  • Provided accurate information on the D365 solution to customers.
  • Followed up and updated customers on their status and information.
  • Passed on customer feedback or suggestions to the appropriate internal team.
  • Configured workflows in alignment with specific business requirements.
  • Optimized application code to enhance the speed and performance of the application.
  • Analysed business processes and requirements in detail to deliver organized updates and resolutions.
  • Identified and suggested improvements to existing procedures.
  • Performed remote troubleshooting using diagnostic techniques and pertinent questions.
  • Determined the best solutions based on the issues and details provided by customers.
  • Directed unresolved issues to the appropriate level of support personnel.
  • Recorded events, problems, and their resolutions in logs.
  • Communication
  • Development
  • Management & Process Improvement
  • Support & Troubleshooting

Senior Dynamics 365 Developer

Uniting Care
02.2019 - 12.2024
  • Engage with Stakeholders: Work closely with business users and stakeholders to understand their requirements and pain points.
  • Document Requirements: Translate business needs into functional and technical requirements documentation.
  • Configure D365: Set up and configure D365 modules (e.g., Sales, Customer Service, Finance, Operations) according to the specifications.
  • Customization: Develop custom entities, forms, views, and workflows using tools like Power Apps, and implement custom code using C# or JavaScript as required.
  • Develop Test Cases: Create and execute test cases to ensure the system meets functional and technical requirements.
  • User Acceptance Testing (UAT): Facilitate UAT sessions, address issues, and ensure the system works as expected for end-users.
  • User Training: Develop training materials and conduct training sessions for end-users to ensure they can effectively use the system.
  • Support: Provide post-implementation support, troubleshoot issues, and resolve user queries.
  • Task Management: Track project progress, manage timelines, and ensure that deliverables are met.
  • Collaboration: Work with project managers, developers, and other consultants to ensure successful project delivery.
  • Maintenance: Detailed up-to-date documentation of configurations, customization, and processes for future reference and compliance.
  • Stay Updated: Keep abreast of the latest updates and features in D365 F&O and assess their impact on current implementations.
  • Recommend Enhancements: Suggest and implement system enhancements to improve efficiency and effectiveness.
  • Requirement Gathering and Analysis
  • System Configuration and Customization
  • Testing
  • Training and Support
  • Project Management
  • Documentation
  • Continuous Improvement

Associate Consultant

Wipro Technologies
09.2014 - 02.2019
  • Configured and maintained security roles and permissions in Dynamics AX, ensuring alignment with organizational policies and compliance requirements.
  • Worked with stakeholders to recommend system optimizations for improved operational efficiency and effectiveness.
  • Provided support for Dynamics AX 2012 and AX 2009, ensuring minimal disruption and maximum benefit realization for end users.
  • Development
  • Management & Process Improvement
  • Support & Troubleshooting

Education

BE - Mechanical

Nagpur University
02.2009

Skills

  • X programming and D365 F&O development
  • Azure DevOps for CI/CD, version control, and release management
  • Workflow Management
  • Finance and Supply Chain
  • Azure Logic Apps
  • XML
  • JSON
  • C#

Certification

  • MB-300, Microsoft Dynamics 365: Core Finance and Operations
  • MB-700, Microsoft Dynamics 365: Finance and Operations Apps Solution Architect

Timeline

Technical Consultant

Lindsay Australia
01.2025 - 04.2025

Senior Dynamics 365 Developer

Uniting Care
02.2019 - 12.2024

Associate Consultant

Wipro Technologies
09.2014 - 02.2019

BE - Mechanical

Nagpur University

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Chirag Budhwani