Chirag Parikh
Operations Coordinator
Adelaide,SA
Summary
Accomplished Property Manager with a proven track record at Elegant Stays, enhancing tenant satisfaction and maximizing occupancy rates. Skilled in property management and customer service, my strategic planning and people management abilities have significantly boosted operational efficiency and client relationships. Successfully developed high-performing teams, ensuring a competitive edge in fast-paced environments. Real estate professional with comprehensive understanding of market trends and property transactions. Proven ability to close deals efficiently while maintaining high standards of client satisfaction. Highly collaborative with focus on teamwork and adaptability, ensuring seamless operations and client trust.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Property Manager
Elegant Stays
07.2024 - Current
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
- Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Provided excellent customer service to current tenants while attracting new residents through engaging outreach efforts.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw management of Few fully furnished properties while providing general service to tenants.
- Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs, and coordinating with contractors.
- Developed strong relationships with local service providers to secure competitive pricing on necessary services and repairs.
- Maximized occupancy rates by implementing effective marketing strategies and conducting property tours for potential residents.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Project Developer
Vansh Capital
07.2019 - Current
- Facilitated stakeholder buy-in through the use of persuasive presentations outlining the benefits of proposed solutions or strategies.
- Presented regular status updates to senior management, reinforcing stakeholder confidence in project direction.
- Managed project budgets meticulously, ensuring financial resources were allocated appropriately for optimal results.
- Built a reputation for delivering high-quality projects on time and within budget by consistently applying best practices in project management.
- Maintained detailed documentation of project progress, facilitating transparent communication with clients and stakeholders.
- Implemented innovative solutions to overcome challenges, resulting in improved processes and outcomes.
- Assessed the feasibility of various approaches within projects through cost-benefit analysis and prioritized efforts based on return on investment.
- Negotiated contracts with vendors, securing favourable terms that contributed to cost savings and quality enhancements.
Director
C&S Commercial Services Pty Ltd
07.2010 - 06.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Team Manager
Department For Infrastructure and Transport
06.2012 - 02.2014
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
- Conducted comprehensive market research to inform project direction, ensuring competitive edge.
- Streamlined communication within team, ensuring all members were aligned with project goals and timelines.
- Implemented new software tools to automate repetitive tasks, enhancing team efficiency.
Senior Marketing and Sales Manager
Metlife India Insurance Co Ltd.
03.2002 - 02.2008
- Enhanced online presence through a focused digital marketing strategy including SEO, SEM, social media, and email campaigns.
- Negotiated contracts with external partners for optimal pricing structures that benefited both parties involved.
- Delivered engaging presentations at industry conferences showcasing company expertise and thought leadership within the sector.
- Conducted thorough competitor analysis to inform business decisions and maintain a competitive edge in the market.
- Managed high-performing sales teams, fostering a culture of collaboration and success.
- Strengthened relationships with key clients through regular communication and exceptional service delivery.
Education
Diploma of Property Services (Agency Management) - Real Estate
Real Estate Trainning Academy
Adelaide, SA04-2021
Bachelor of Commerce - Business Management
Gujarat University
Ahmedabad- Gujarat - India03-2002
Skills
- Property management
- Business analysis
- People management
- Customer focus
- Property inspections
- Key account management
- Influencing skills
- Sales training
- Customer service-focused
- Strategies and goals
- Project coordination
- Advertising management
- Business planning
- Competitive analysis
- Maintenance scheduling
- Contract and vendor management
Accomplishments
- Oversaw multiple residential family properties .
- Maintained 81% or higher occupancy rate .
- Increased occupancy rates from 18% to 79% in 2-3 months.
- Supervised team of 3 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Property Manager (CPM) - Real Estate Training Academy (RETA).
Languages
English
Native or Bilingual
Hindi
Full Professional
Gujarati
Native or Bilingual
Punjabi
Professional Working
Affiliations
- Property Developer
- Off Market Property Buyers
- Project Manager, Residential Development process
Software
Uplisting
Airbnb
Pricelab
CRM
Xero
Bookingcom
Vrbo
Interests
Investment, Property Development,
Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Manager
Elegant Stays
07.2024 - Current
Project Developer
Vansh Capital
07.2019 - Current
Team Manager
Department For Infrastructure and Transport
06.2012 - 02.2014
Director
C&S Commercial Services Pty Ltd
07.2010 - 06.2024
Senior Marketing and Sales Manager
Metlife India Insurance Co Ltd.
03.2002 - 02.2008
Diploma of Property Services (Agency Management) - Real Estate
Real Estate Trainning Academy
Bachelor of Commerce - Business Management
Gujarat University
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