Chirag Patel

• Ensured compliance within Store and Improve Store BCP and TSL
• Built flow charts and project plans, informing Commercial Team on available changes while making those changes with Ops team to work towards accomplishing objectives.
• Developed comprehensive project plans that included milestones, deliverables, dependencies, and resource allocation.
• Defined project scope, goals and deliverables that supported company objectives in collaboration with management and stakeholders.

• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Reduced operational risks while organizing data to forecast performance trends.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Build relationship with Commercial and Operation team to endeavour my role

• Evaluated Store Manager performance through Metro difference and conveyed constructive feedback to improve skills.
• Maintained Store weekly Budgets , Compliance and project initiative .
• Monitored team performance to identify productivity improvement opportunities and make a difference through Metro Difference ,

• Developed and implemented site-specific strategies for enhanced performance, resulting in increased productivity across all locations.
• Led Store change layout plan to achieve project milestones and deliver results on time and within budget.
• Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

• Enhanced employee morale through the implementation of recognition programs, training opportunities, and open lines of communication.
• During Covid Pandemic make sure store team and customer safety at priority and also delivered day to day Routine and process
• Developed and implemented site-specific strategies for enhanced performance, resulting in increased productivity across all locations.
• Managed budgets effectively by tracking expenses closely, identifying cost-saving opportunities, and implementing financial controls when necessary.
• Coordinated appointments to show marketed properties.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Reported issues to higher management with great detail.

• Assisted in store Migration trial from Super market to Metro
• Managed Second Refurbishment of the store overcome all the challenges during that time
• Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
• Approved regular payroll submissions for employees.
• Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
• Developed and implemented successful staff incentive programs to motivate employees.

• Improved store efficiency by implementing inventory management systems and streamlining operational processes.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
• During store Refurbishment Worked well in a team setting, providing support and guidance.
• Collaborated with other Store Team Leaders to share best practices and improve overall store performance.

• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
• Approved regular payroll submissions for employees.
• Assisted in recruiting, hiring and training of team members.

During time i have managed and done relief in different stores eg, Woolworths at Maroubra , Woolworths at redfern , Woolworth's at Central park , Woolworths Double bay

• Implemented employee recognition programs that boosted morale and increased retention rates within the team.
• Collected, arranged, and input information into database system.
• Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
• Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.

• One of the busy stores in terms of Longlife turn over almost 750k per week in sales with 65 team member
• Accomplished multiple tasks within established timeframes.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
• Launched new products and services with thorough market research, leading to increased revenue growth.

• Maximized performance by monitoring daily activities and mentoring team members.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
• Managed efficient cash register operations.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
• I have worked in variace department in store such as meat assistance , Perishable assistance , Backdock team member , Cash office assistance , Produce assistance . Produce 2IC