Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chirag Ravalji

Summary

Dynamic professional with a proven track record at Bio CSL, excelling in equipment operation and safety compliance. Recognized for enhancing production efficiency and training peers in best practices. Adept in customer service and upselling, consistently improving client satisfaction and driving sales growth. Detail-oriented and goal-driven, committed to achieving excellence in every task.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Car Detailer

Jims Car Deatiling
02.2024 - Current
  • Maintained inventory of cleaning supplies and equipment, optimizing usage and minimizing waste.
  • Conducted regular inspections of completed work to ensure adherence to quality benchmarks.
  • Trained junior staff on best practices for thorough cleaning and restoration techniques.
  • Resolved customer complaints promptly, enhancing overall service experience and loyalty.
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.

Retail Assistant

Woolworths
08.2010 - 02.2024
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained accurate stock levels through regular inventory checks and replenishment processes.
  • Operated point-of-sale systems efficiently, ensuring swift and accurate transactions.
  • Trained new staff members on customer service protocols and store policies.
  • Collaborated with team members to implement merchandising strategies that improved product visibility.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Participated in promotional events, effectively communicating offers to boost sales and engagement.
  • Monitored store cleanliness and organization, contributing to a welcoming environment for shoppers.

Manufacturing Operator

Bio CSL
06.2015 - 11.2023
  • Operated machinery to ensure efficient production processes and product quality
  • Monitored production lines for adherence to safety and operational standards
  • Conducted routine maintenance on equipment to minimize downtime
  • Complied with company and OSHA safety rules and regulations.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Organized work to meet demanding production goals.
  • Streamlined assembly line operations through thorough organization of workstation layout, tools, and materials required for efficient production flow.
  • Supported engineering teams during equipment upgrades or installations by providing valuable input based on hands-on experience working with existing machinery.

Lab Assistant

Bureau Veritas
02.2012 - 04.2015
  • Prepared and calibrated laboratory equipment for various tests, ensuring compliance with safety protocols.
  • Assisted in the development of new experimental procedures, enhancing efficiency and accuracy in results.
  • Collaborated with team members to troubleshoot technical issues, improving overall lab workflow.
  • Trained new lab assistants on safety procedures and proper use of laboratory tools and equipment.
  • Maintained inventory of chemicals and supplies, implementing effective tracking systems to reduce waste.
  • Monitored experiments to ensure adherence to established protocols, contributing to reliable outcomes.
  • Collaborated with team members on various projects, resulting in timely completion of experiments.
  • Ensured accurate record-keeping by diligently updating laboratory notebooks and electronic databases.

Education

Bachelor of Science - Microbiology

S P University
05-2005

Skills

  • Upselling and cross-selling
  • Product promotions
  • Customer service
  • Equipment setup and operation
  • Active listening skills
  • Detail-oriented
  • Retail sales
  • Sales experience
  • Stocking
  • Cash register familiarity
  • Goal-oriented

Certification

Forklift License LF

Timeline

Car Detailer

Jims Car Deatiling
02.2024 - Current

Manufacturing Operator

Bio CSL
06.2015 - 11.2023

Lab Assistant

Bureau Veritas
02.2012 - 04.2015

Retail Assistant

Woolworths
08.2010 - 02.2024

Bachelor of Science - Microbiology

S P University

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Chirag Ravalji