Chirag Savaliya
Forest Lake
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
11
11
years of professional experience
Work History
Team Leader
Viatris
01.2022 - Current
- Documented counts and sorted finished work to promote easy access for shipping or additional processing
- Set up and calibrated machinery to meet specific production requirements and meet desired tolerances
- Maximized efficiency by removing safety hazards and debris from work areas
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
- Facilitated training for associates through daily coaching and regular performance appraisals
- Trained team on all aspects of operating procedures and company services
- Collaborated with internal teams to streamline operations across materials handling, production and shipping
Marketing Assistant
Techno Solar
07.2021 - 12.2021
- Tracked key performance indicators to measure success of campaigns.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Utilized specialized software to capture and process data.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Generated reports to support development and implementation of marketing plans.
- Drove team revenue totals by bringing in top sales numbers.
- Tracked and measured sales activity using mobile technology, reporting sales from field.
- Built extensive network of business contacts to increase sales opportunities.
Customer Service Supervisor
Good Guys
04.2020 - 07.2021
- Coached employees through day-to-day work and complex problems.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Identified customer service trends to provide recommendations for process and procedural improvements.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Warehouse Supervisor
Gourmet Poultry
10.2019 - 03.2020
- Supervised warehouse operations by managing 20 employees during shifts.
- Supervised shipping and receiving, distribution, and workplace safety.
- Oversaw daily operations and shipping and handling processes.
- Operated warehouse material handling equipment correctly to move loads.
- Maintained high levels of accuracy in daily operations.
- Used warehouse management software to reconcile daily inventory.
- Completed daily operations on time and maintained high standards of accuracy.
- Supported production workers in meeting goals without compromising safety and compliance.
Console Operator
Eleven Heritage Park
11.2018 - 09.2019
- Circulated assigned areas of the sales floor to identify customer service opportunities and maintain the condition of displays
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Priced merchandise, stocked shelves and took inventory of supplies
- Prioritized helping customers over completing other routine tasks in the store
- Cash handling and document maintain as per requirement
- Fuel delivery and daily stock receiving and arranging
Production Engineer
Aditya Birla Group
08.2013 - 06.2017
- Decreased in-house production issues by establishing and coordinating sub-contracting and outsourcing requirements and processes.
- Created engineering documentation for manufacturing processes, equipment specifications and change notices.
- Determined root causes of failures and recommended changes in designs, tolerances or processing methods.
- Performed root cause analysis and implemented corrective actions.
- Trained team on best practices to optimize production and improve quality.
- Identified risk mitigation actions to reduce injuries, accidents and hazards in production environment.
- Inspected all machines and equipment and provided necessary repairs.
Education
Diploma - Leadership And Management
Capital College
Canberra, ACT03-2021
Graduate - Project Management
CQ University
Brisbane, QLD06.2019
Bachelor of Engineering - Mechanical And Production Engineering
Gujarat Technological University
Gujarat, India06-2013
Skills
- Time management
- New hire training
- Safety and security
- Inventory
- Technical support
- Project management
- Documentation and reporting
- Teamwork and collaboration
- Relationship building
- Problem-solving
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Interests
My interest is meet new people and learn new things from them I like work in diverse community to learn different culture and skills
Timeline
Team Leader
Viatris
01.2022 - Current
Marketing Assistant
Techno Solar
07.2021 - 12.2021
Customer Service Supervisor
Good Guys
04.2020 - 07.2021
Warehouse Supervisor
Gourmet Poultry
10.2019 - 03.2020
Console Operator
Eleven Heritage Park
11.2018 - 09.2019
Production Engineer
Aditya Birla Group
08.2013 - 06.2017
Diploma - Leadership And Management
Capital College
Graduate - Project Management
CQ University
Bachelor of Engineering - Mechanical And Production Engineering
Gujarat Technological University
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