Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chirag Vakharia

Brabham

Summary

Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

18
18
years of professional experience

Work History

Driver

13 CABS
11.2021 - Current
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Followed all relevant traffic laws and safety regulations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.

Bus Driver

Swan Transit Joondalup Bus Depot
04.2014 - 07.2022
  • Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
  • Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
  • Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
  • Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
  • Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
  • Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Managed fare collection with accuracy, ensuring timely deposits and accurate record-keeping for company financial records.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Collected accurate fares ahead of travel, including cash, tokens and passes.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Complied with traffic regulations to operate vehicles in safe and courteous manner.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Inspected bus for any mechanical issues before departure.
  • Diffused potential passenger disputes with fairness and professionalism.

Coles Delivery Driver

Coles Supermarket
11.2013 - 07.2014
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
  • Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
  • Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Inspected load security and checked for damages.

Inventory Administrator

D B Schenker
08.2012 - 09.2013
  • Streamlined inventory processes by implementing efficient tracking and documentation systems.
  • Reduced overstock and maintained optimal inventory levels with meticulous record-keeping and strategic planning.
  • Enhanced warehouse organization by redesigning storage layouts for maximum space utilization.
  • Managed physical inventory counts, reconciling discrepancies to maintain accurate records and minimize errors.
  • Trained new employees on inventory management procedures and software tools, contributing to their onboarding success.
  • Implemented a barcode scanning system, speeding up the receiving process and improving overall accuracy.
  • Developed detailed reports on inventory levels, turnover rates, and sales history for informed decision-making among executives.
  • Monitored product expiration dates to reduce waste by rotating stock efficiently and disposing of expired items promptly.
  • Prepared weekly reports on inventory performance metrics, identifying areas of improvement or concern for management review.
  • Conducted regular audits of warehouse safety protocols to ensure compliance with industry standards.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Established protocols to use for inventory control and management, streamlining internal process.

Manager

Bargain Mania
07.2011 - 08.2012
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional by staying calm when addressing unhappy or angry customers.
  • Maintained professional demenstration by staying calm when addressing unhappy or angry customers.

Manager

Dominos's Pizza
04.2007 - 05.2011
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved safety procedures to create safe working conditions for workers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Customer Service Representative

No 1 Riverside Quay, BP Service Station
04.2006 - 11.2009
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to Manager.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained up-to-date knowledge of product and service changes.

Education

Bachelors of IT - IT

Charles Sturt University
Sydney, NSW
05.2008

Skills

  • Equipment Operation
  • Revenue Generation
  • Materials Transport
  • Vehicle Inspection
  • Commercial Driving
  • DOT Compliance
  • Passenger Transportation
  • Problem-Solving
  • Punctual and Reliable
  • Customer Service
  • Shipping and Packaging
  • Navigational Systems and GPS

Languages

Hindi
Native or Bilingual
Gujarati
Native or Bilingual
English
Professional Working

Timeline

Driver

13 CABS
11.2021 - Current

Bus Driver

Swan Transit Joondalup Bus Depot
04.2014 - 07.2022

Coles Delivery Driver

Coles Supermarket
11.2013 - 07.2014

Inventory Administrator

D B Schenker
08.2012 - 09.2013

Manager

Bargain Mania
07.2011 - 08.2012

Manager

Dominos's Pizza
04.2007 - 05.2011

Customer Service Representative

No 1 Riverside Quay, BP Service Station
04.2006 - 11.2009

Bachelors of IT - IT

Charles Sturt University

Similar Profiles

CREATE PROFILE
Chirag Vakharia