Summary
Overview
Work History
Education
Technical Skills
Certification
Accomplishments
Extra-Curricular Activities
Timeline
SeniorSoftwareEngineer
Chiragkumar Parmar

Chiragkumar Parmar

Bundoora,VIC

Summary

Experienced technology professional with 9+ years of diverse industry knowledge. Demonstrated expertise in optimizing systems and integrating technical solutions to meet business objectives. Track record of spearheading projects from inception to completion, resulting in significant organizational growth and achievements. Committed to driving success and delivering tangible results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Software Engineer

TEK systems India
01.2022 - 01.2023
  • Led the IOS upgrade project for HCL, covering Cisco platforms such as Catalyst 9300, 9500, 9606, ASR1K, ISR4K, and 6500.
  • Managed the ASR9K migration project for Airtel Bharti, network traffic migration from OSPF to ISIS protocol.
  • Conducted a Global Configuration Template (GCT) audit for Airtel Bharti across ASR920, ASR903, ASR9K, and NCS 540 platforms, ensuring configuration standardization and compliance.
  • Led the MOP Uplifting project (CXTM) for Cisco’s advanced enterprise customers, enhancing procedural frameworks and operational efficiency.
  • Analysed and gathered customer requirements for new changes and change requests, ensuring alignment with project scope and objectives.
  • Collaborated with Solution Architects, Automation Teams, Testing Teams, and Technical Experts to facilitate efficient project execution.
  • Developed network implementation and testing infrastructure to test automation scripts, improving deployment efficiency and accuracy.
  • Designed project plans, schedules, and coordinated cross-functional teams to ensure smooth project progression and timely delivery.
  • Conducted detailed bug verifications and analysis for requested IOS releases across domestic and international customers, identifying and mitigating potential network vulnerabilities.
  • Assisted in the monitoring and management of Fortinet firewall devices and firewall policies, evaluating rule effectiveness, ensuring security compliance, and recommending optimizations to enhance network security.

Consultant

Capgemini - ARICENT (Altran) TECHNOLOGIES (HOIDINGS) LIMITED
03.2021 - 12.2021
  • Testing in LAB for Cisco IOS XE different versions with its new & existing features, bugs and compatibility with other features.
  • Install, configure, maintain, and replace network configurations.
  • Gathering requirement from the customer for new changes and change request.
  • Creations of test plans, test cases, and automation scripts from scratch using Python, Pyats, Jenkins, Linux, Yaml, xml.
  • Provides configurations and technical leadership as a primary technical resource on Internet Protocol (IP) router network technologies (i.e., BGP, OSPF), traffic flows and overall end to end network communication.
  • Coordination with Technical team, automation team, Testing team.
  • Responsible to prepare Network Implementation automation/scripting for testing Infrastructure
  • Ensure design changes as per the client's requirement and provide solution within timeline.
  • Configured OSPF, BGP, MPLS, and VPN protocols on the test bed manually and using python automation scripts and libraries.


Assistant Manager (Lead - Service delivery)

TCL - Tata Communications Ltd
07.2019 - 02.2021
  • Concern SPOC person for the Projects and scopes defined for implementation derivations and task planning.
  • Escalation support for 24x7 shift activities along with technical discussion.
  • Handling IP provisioning for the TCL customers, which includes end to end delivery of services of L3/L2 VPN and Internet VPN with multivendor devices like Cisco, Alcatel, Juniper and Huawei routers.
  • Performing migrations and change management on the existing customer circuits during critical planned events/downtimes and ensuring the activity completion in stipulated time frames.
  • Any troubleshooting timely link delivery which requires cross function coordination and quality of service to be ensured before handover to customer
  • Advance Preparation for every scheduled activity or discussion to be done for smooth execution
  • Configuration of various routing protocols, IPsec, GRE as per the customer requirement in the projects
  • Providing Solutions to the customer w.r.t to their networking and geographical requirement as per agreed SLA
  • Troubleshooting required for end-to-end communication and resolving the customer issues related to either at routing level or at access level depending on distinct types of Last Miles to extent of customer delight
  • Configuring additional services like HSRP and Ether Channel to provide redundancy at the router and link level
  • Network Deployment and Configuration of TCL network and Azure & AWS.

Network Consulting Engineer

CONEXXION TECH PVT
07.2015 - 06.2019
  • Configuration and maintaining of Cisco ASR 920, 901, 903, 9010, 3850, 3925, 1006.
  • Ensuring Proper operation of routing protocol such as BGP, ISIS and MPLS Technologies.
  • Follow and implement all security configuration management process.
  • Perform problem management and incident post-mortem activities to ensure follow up action with teams.
  • Strong field support & team coordination.
  • Testing in LAB for NSO -Network service Orchestration L3VPN service project
  • Gathering requirement from the customer for new implementation and change request.
  • Coordinating with Design team, integration team, planning team.
  • Preparing Nodal Design Document for access and pre-aggregation facility for all over INDIA.
  • Responsible to prepare Network Implementation plan for the Cisco Infrastructure devices to develop access and pre-agg network.
  • Ensure design changes as per the client's requirement and provide solution within timeline.
  • Provide support to Integration team (field and NOC) at NHQ for implementing the site.
  • Responsible to maintain database for Network and Port mapping standard.
  • Providing solution to Quality Team (HOTO) for completing acceptance test successfully.
  • Managing communication between all clients for timely flagging, resolving managerial issues & creating Issue Log.
  • Client Interaction for requirement gathering, risk assessment, finalization of technical specification.
  • Develop plans and schedule, interact with team members to ensure smooth progress of project work.
  • Comparing actual versus planned network infrastructures & reschedule the gaps & activities.

Junior Network Engineer

Dev Enterprises
03.2013 - 06.2015
  • Complete Network Solution with Various Network tools
  • Vast experience with large network, medium network & small network design and development as well as good network troubleshooting and repair skills
  • Good understanding of network cabling design and other technology design documents
  • Refreshing End of Support devices with new devices
  • Understanding of requirements and provide solutions, on call support and review of project
  • Follow up with teammates for project implementation
  • Complete hardware knowledge of Cisco devices
  • Responsible for survey of offices and designing complete network for connectivity
  • Troubleshoot operating system, network connectivity, and end user problems
  • Provide technical support and scheduled e-mail and reports delivery
  • WAN link, Ethernet link, devices monitoring responsible for fiber installation, UTP installation
  • Responsible for helpdesk analyst and monitoring day to day call
  • Managed network testing for each and every points
  • Responsible for Wireless Sites/LAN Sites audit, check RF link, fiber termination, splicing and managed Optical Fiber Cable, LAN, WAN, installation
  • Basic router troubleshooting and network testing on fluke networks
  • Troubleshoot with Internet Support, Microsoft, Antivirus, Laptops and Desktop related issues

Education

Master of IT (Information Technology)

La Trobe University
Melbourne, VIC
01-2025

Bachelor of Engineering - Electronics & Communications

Gujrat Technological University
01.2012

Diploma in Electronics & Communications -

Technical Education Board University
01.2009

Technical Skills

➢ Network Routing Protocol : OSPF, BGP, ISIS, MPLS, FHRP, Fast convergence & Detection Mechanisms 

➢ Network Switching Protocol: ERPS, STP, VTP, RSTP, VLAN, Ether-channel 

➢ Network Securities: - GRE, IPSEC, DMVPN 

➢ Network System elements: Routers, Switches, Cables, Rack, LAN, WAN, TCP-IP 

➢ Software/scripting Testing:  Python, PyAts, Jenkins, Linux, Yaml, Xml

Certification

  • Cisco Certified Network Associate (CCNA R&S ) - Cisco Systems.
  • Cisco Certified Internetwork Expert (CCIE R&S- Written) - Cisco Systems.
  • Silver Peak SD-WAN Professional (SPSP) certification
  • AZ-900: Microsoft Azure Fundamental
  • Data Science Methodologies -IBM
  • Python for Data Science, AI & Development- Coursera

Accomplishments

  • Recognized for significant contribution to the success of the RELIANCE JIO PROGRAM.
  • Director and CTO appreciation on monthly enhancements presentation.
  • Represented L.D. College of Engineering in the state-level lawn tennis competition under Gujarat Technological University (GTU).

Extra-Curricular Activities

Passionate about fitness and sports, actively engaging in workouts, trekking, sports such as lawn tennis, badminton, ping pong, and volleyball. Dedicated to personal development, constantly exploring insightful books and skill enhancement opportunities. Enthusiastic about heritage and architecture, with a deep interest in ancient monuments and historical restoration techniques. Always ready to hit the dance floor and move to the rhythm of life.

Timeline

Senior Software Engineer

TEK systems India
01.2022 - 01.2023

Consultant

Capgemini - ARICENT (Altran) TECHNOLOGIES (HOIDINGS) LIMITED
03.2021 - 12.2021

Assistant Manager (Lead - Service delivery)

TCL - Tata Communications Ltd
07.2019 - 02.2021

Network Consulting Engineer

CONEXXION TECH PVT
07.2015 - 06.2019

Junior Network Engineer

Dev Enterprises
03.2013 - 06.2015

Bachelor of Engineering - Electronics & Communications

Gujrat Technological University

Diploma in Electronics & Communications -

Technical Education Board University

Master of IT (Information Technology)

La Trobe University

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