Chirag Kalra
Canberra
Summary
Dedicated and enthusiastic customer service representative with strong communication skills, seeking a part-time team member position. Possesses a background in engineering and exceptional organizational abilities, eager to contribute to smooth operations while delivering outstanding customer service. Proficient in adhering to safety procedures, assisting with member orders, and supporting team dynamics to enhance overall performance. Committed to fostering positive interactions and ensuring customer satisfaction in every engagement.
Overview
2025
2025
years of professional experience
Work History
Software Intern
University of Canberra
Retail Assistant
UNIQLO, Canberra Centre
11.2024 - 01.2025
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Maintaining an organized and visually appealing store layout ensures compliance with Uniqlo's visual merchandising standards.
- Collaborate with team members to achieve sales targets and ensure smooth store operations during high-traffic periods.
- Adhere to company policies and procedures, ensuring a clean and safe work environment that meets health and safety standards.
Software & Business Intern
Innovation Central Canberra, Bruce
08.2024 - 11.2024
- Developed strong teamwork skills by collaborating with diverse professionals, which is essential for a collaborative retail environment.
- Participated in cross-functional team-building activities.
- Maintained status reports for client projects.
- Enhanced problem-solving abilities through research and analysis, applicable to addressing customer needs and improving sales processes.
- Demonstrated excellent communication by coordinating with stakeholders, valuable for delivering exceptional customer service.
All Rounder
Ooshman, Gungahlin
08.2023 - 08.2024
- Provided exceptional customer service by warmly greeting customers and established a positive environment for customers instore.
- Handled cash transactions accurately, ensuring proper accountability and minimizing discrepancies.
- Collaborated effectively with team members to maintain a clean, organized, and efficient workspace.
- Delivered orders promptly, ensuring product quality and customer satisfaction.
- Quickly adapted to high-pressure situations, particularly during peak hours, without sacrificing quality of service.
Education
Bachelor of Engineering - Robotics and Artificial Intelligence
University of Canberra
Canberra, ACT05-2026
Skills
- Strong Communication
- Adaptable
- Problem-solving
- Teamwork
- Punctuality
- Resilience
- Tech Knowledge
- Customer focus
- Machine learning
- Customer service
- Development standards
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Retail Assistant
UNIQLO, Canberra Centre
11.2024 - 01.2025
Software & Business Intern
Innovation Central Canberra, Bruce
08.2024 - 11.2024
All Rounder
Ooshman, Gungahlin
08.2023 - 08.2024
Software Intern
University of Canberra
Bachelor of Engineering - Robotics and Artificial Intelligence
University of Canberra
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