Srikanth Polsani
Norwest,NSW
Summary
Accomplished Business Owner with a proven track record at United Petroleum, adept in Financial Management and fostering Customer Service excellence. Elevated team performance and client satisfaction through strategic planning and talent allocation, achieving significant business growth. Expert in business development and budget control, consistently exceeding performance goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Business Owner
United Petroleum
03.2018 - Current
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Pie Face Store Business Owner
United Petroleum
08.2016 - Current
- Supervised guests at front counter, answering questions regarding products.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Monitored daily cash discrepancies, inventory shrinkage
- Established performance goals and empowered bakers to exceed targets.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Business Owner
United Petroleum
04.2014 - Current
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Forecasted demand and scheduled employees effectively to handle coverage needs.
- Grew store sales by effectively marketing business and improving customer relations strategies.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Monitored food preparation, production, and plating for quality control.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Controlled food costs and managed inventory.
Accountant
Self Employed Web
03.2008 - 11.2010
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Used advanced software to prepare documents, reports, and presentations.
- Gathered financial information, prepared documents, and closed books.
- Prepared and filed tax forms to meet needs of customers.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
Education
MBA - E-Business/ Accounting
James Cook University
Townsville, Australia06.2008
Skills
- Contract Management
- Business Planning
- Customer Service
- Talent Allocation
- Employee Training
- Employee Development
- Business Development
- Strategic Planning
- Financial Management
- Business Administration
- Budget Control
Timeline
Business Owner
United Petroleum
03.2018 - Current
Pie Face Store Business Owner
United Petroleum
08.2016 - Current
Business Owner
United Petroleum
04.2014 - Current
Accountant
Self Employed Web
03.2008 - 11.2010
MBA - E-Business/ Accounting
James Cook University
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