Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
CHIRANJIB CHOWDHURY

CHIRANJIB CHOWDHURY

Kangaroo Point,QLD

Summary

Competent, self sufficient engineering student with quick learning ability in Technologies & Service Management. Highly organized in handling administrative functions, understanding & resolving problems. Smooth and efficient multitasker and planner with more than 2 years of experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Support

Toll People
RICHLANDS, QLD
01.2024 - Current
  • Sorting Run Sheets
  • Marking POD's off
  • Taking off pallet dockets
  • Marking run sheets to differentiate rates and runs
  • Scanning run sheets
  • Assisting the team with queries about runsheets.

Team Leader, Cook, Cashier

LORD OF FRIES
Fortitude Valley, QLD
04.2023 - 01.2024
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Offered training and support to keep team members motivated and working toward objectives.

Customer Service Representative

V5 GLOBAL SERVICES LTD.
KOLKATA, WEST BENGAL
10.2022 - 02.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Consulted with customers to resolve service and billing issues.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.

Customer Service Representative

TECH MAHINDRA
KOLKATA, WEST BENGAL
08.2021 - 01.2022
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Storekeeper, Cashier

HUNGERZ
KOLKATA, WEST BENGAL
03.2019 - 05.2021
  • Kept up-to-date records of receipts, records and withdrawals from stockroom.
  • Determined quantities of stock needed to replenish departments' supplies.
  • Packed, crated and prepared bills of lading for outgoing shipments.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.

Education

Bachelor of Technology - ELECTRONICS AND COMMUNICATION ENGINEERING

FUTURE INSTITUTE OF ENGINEERING AND MANAGEMENT
SONARPUR
06.2022

MBA - PROJECT MANAGEMENT

KAPLAN BUSINESS SCHOOL
Brisbane, QLD

Skills

  • Programming Languages: C, C, Python
  • Computer Skills
  • Fluent in English
  • Cash Management
  • POS Systems
  • Customer Service
  • Inventory Management
  • Documentation and Reporting
  • Dish Preparation
  • Work Co-ordination
  • Multitasking and Organizing

Certification

  • QLD RSA ONLINE - SITHFAB021
  • QLD- RSG- SITHGAM001
  • Customer Liaison Officer- Queensland

Timeline

Operations Support

Toll People
01.2024 - Current

Team Leader, Cook, Cashier

LORD OF FRIES
04.2023 - 01.2024

Customer Service Representative

V5 GLOBAL SERVICES LTD.
10.2022 - 02.2023

Customer Service Representative

TECH MAHINDRA
08.2021 - 01.2022

Storekeeper, Cashier

HUNGERZ
03.2019 - 05.2021

Bachelor of Technology - ELECTRONICS AND COMMUNICATION ENGINEERING

FUTURE INSTITUTE OF ENGINEERING AND MANAGEMENT

MBA - PROJECT MANAGEMENT

KAPLAN BUSINESS SCHOOL

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CHIRANJIB CHOWDHURY