CHITHRA VISWAN
Rockhampton,QLD
Summary
Resourceful Registered Nurse with expertise in aged care, clinical leadership, and quality improvement. Led multidisciplinary teams in delivering person-centred care while ensuring compliance with Australian Aged Care Quality Standards. Committed to promoting continuous improvement and staff development to enhance resident outcomes.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Care Manager
Bethany, Mercy Community
The Range,Rockhampton, QLD
05.2026 - Current
- Coordinated care plans for clients with diverse needs and backgrounds.
- Conducted regular assessments to monitor client progress and well-being.
- Collaborated with healthcare professionals to ensure comprehensive service delivery.
- Advocated for client rights and access to necessary healthcare services.
- Managed documentation to maintain accurate client records and compliance standards.
- Created plan of care to assist patients in reducing problems or barriers to achieve optimal level of health.
- Coordinated medical appointments and transportation for clients.
- Attended and actively participated in meetings to provide and receive information on patient progression.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Educated family members about patient's condition, treatments and available resources.
- Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
- Facilitated communication between members of health care delivery while involving clients in decision-making processes to minimize service fragmentation.
- Audited charts to drive accurate and thorough documentation, supporting reimbursement of services rendered.
- Conducted assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
- Developed service plans based on assessment findings; monitored effectiveness of plans regularly.
- Conducted regular follow-up with clients to assess satisfaction with services and identify any unmet needs.
- Monitored and evaluated the effectiveness of care plans, making adjustments as necessary to meet clients' evolving needs.
Clinical Leader
Wairarapa Village
Masterton, WGN
06.2025 - 03.2026
- Managed clinical operations for a 60 bedded facility.
- Provided clinical leadership and oversight, enhancing delivery of high-quality, resident-centred care.
- Drive quality improvement initiatives and clinical audits to ensure compliance with all regulatory standards.
- Manage clinical risk and lead the response to incidents and complaints, implementing effective corrective actions.
- Oversee resource management, including staffing and equipment, to maintain efficient and safe service delivery.
- Oversaw resource management, optimizing staffing and equipment to ensure safe service delivery.
Unit Coordinator
Bupa Parklands Care Home
Christchurch, CAN
07.2023 - 05.2025
- Managed the clinical and operational functions for a 47-bed hospital and dementia unit (D6 and Hospital Wing).
- Led, supervised, and supported team of 44 staff, enhancing performance and collaboration.
- Coordinated resident flow, admissions, discharges, transfers, ensuring continuity of care and optimal resident experiences.
- Acted as a key resource for the healthcare team, resolving complex problems and managing resources effectively.
- Served as key resource for healthcare team, resolving complex problems and optimizing resource management.
Registered Nurse
Bupa Parklands Care Home
Christchurch, CAN
02.2022 - 06.2023
- Conducted comprehensive assessments and developed, implemented, and evaluated individualized care plans.
- Managed complex medication regimes and specialized wound care treatments.
- Provided skilled pain management and palliative care.
- Collaborated effectively with GPs and the interdisciplinary team to achieve optimal resident outcomes.
- Championed quality improvement projects, leading education initiatives for junior staff to enhance care standards.
Registered Nurse
Merivale Retirement Village
Christchurch, CAN
11.2021 - 02.2022
- Provided high-quality nursing care in rest home and hospital settings, enhancing patient comfort and well-being.
- Managed care planning, medication administration, wound care, and resident advocacy to ensure comprehensive patient support.
- Administered medications and treatments as prescribed by medical staff.
- Monitored patient vital signs and reported changes to healthcare team.
- Collaborated with multidisciplinary teams to create individualized care plans.
Registered Nurse
Bupa Ballarat Care Home
Rangiora, CAN
08.2020 - 01.2022
- Delivered nursing care in hospital and dementia units, overseeing diverse resident caseload.
- Administered medications and treatments to residents as per care plans.
- Monitored vital signs and documented changes in resident health status.
- Collaborated with interdisciplinary teams to develop personalized care strategies.
Education
Competency Assessment Programme - Nursing
Lonsdale Education Centre
New ZealandDiploma in Health Services Management - Level-7
NTEC
New Zealand, Christchurch, ChristchurchBachelor of Nursing -
Laxmi College of Nursing
IndiaSkills
- Care coordination
- Resident Care Management
- Patient advocacy
- Clinical expertise
- Quality Improvement & Safety
- Clinical Governance & Compliance
- Regulatory compliance
- Documentation accuracy
- Nursing practice evaluations
- Comprehensive assessments
- Palliative care
- Performance improvement
- Health safety protocols
- Risk management
- Resource management
- Operational Coordination
- Performance management
- Staff management
- Team management
- Staff development
- Staff training
- Clinical Leadership & Mentoring
- Interdisciplinary collaboration
- Team collaboration
- Communication & Collaboration
- Teamwork and collaboration
- Interpersonal communication
- Conflict resolution
- Problem solving
- Critical thinking
- Analytical thinking
- Ethical leadership
- Health policy
- Quality initiatives
- Teamwork
- Staff evaluation
- Patient education
- Client education
- Complex Decision Making
- Patient transition
- Care quality monitoring
- Standards development
- Interpersonal skills
- Comprehensive assessments
Certification
- Registered Nurse (New Zealand Nursing Council)
- AHPRA
- InterRAI Certificate
- Wound Care Certificate
- Syringe Driver Competency Certificate
- First Aid Certificate
Work Rights
- NZ Citizen
Reference
- Upon request
Timeline
Care Manager
Bethany, Mercy Community
05.2026 - Current
Clinical Leader
Wairarapa Village
06.2025 - 03.2026
Unit Coordinator
Bupa Parklands Care Home
07.2023 - 05.2025
Registered Nurse
Bupa Parklands Care Home
02.2022 - 06.2023
Registered Nurse
Merivale Retirement Village
11.2021 - 02.2022
Registered Nurse
Bupa Ballarat Care Home
08.2020 - 01.2022
Competency Assessment Programme - Nursing
Lonsdale Education Centre
Diploma in Health Services Management - Level-7
NTEC
Bachelor of Nursing -
Laxmi College of Nursing