Sasiki Gloria
Melbourne,VIC
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem-solving.
Overview
1
1
year of professional experience
Work History
Caravan Fresh Cafe ( SAN ANKA BAKERS (PVT) LTD
Crew Member
06.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
La Pizzeria ( PIZZA AND PASTA )
Front Office - Crew Member ( Cashier)
01.2023 - 05.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined the checkout process for faster service and improved customer experience.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
Bachelor of Science - Psychology
Swinburne University of Technology
Melbourne, VICScience And Engineering Foundation - Science And Engineering
Nawaloka College Of Higher Studies
Colombo 07.2023
Up To G.C.E Ordinary Level -
Ave Maria Convent
Negombo 12.2020
Skills
- Merchandise Restocking
- Payment Collection
- Cash Handling
- Guest Services
- Customer Service
- Account Management
- Customer Satisfaction
- Product Recommendations
- Active listening
- Data entry proficiency
- Excellent communication
- Time management
Timeline
Caravan Fresh Cafe ( SAN ANKA BAKERS (PVT) LTD
Crew Member
06.2023 - 12.2023
La Pizzeria ( PIZZA AND PASTA )
Front Office - Crew Member ( Cashier)
01.2023 - 05.2023
Bachelor of Science - Psychology
Swinburne University of Technology
Science And Engineering Foundation - Science And Engineering
Nawaloka College Of Higher Studies
Up To G.C.E Ordinary Level -
Ave Maria Convent
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